Mychel Allen
Kissimmee,FL
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach. My track record will show that I dive head first into my work, advancing into a higher position with every job I've taken, I'm back in town after my grandmother's passing and in desperate need of a job before I lose everything. Thanks for your consideration
Overview
10
10
years of professional experience
Work History
Property Manager
Daytona Manager LLC
Daytona Beach Shores , FL
01.2024 - 01.2025
- Collected monthly assessments, rental fees, deposits and payments.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Completed lease applications and verifications, notifying prospects of results.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Facilitated tenant paperwork processing and verification.
- Processed evictions when necessary in accordance with state laws and procedures.
- Oversaw daily operations, maintenance, and administration of various properties.
Server Trainer
IHOP
Daytona Beach, FL
02.2022 - 01.2024
- Coordinated recruitment and placement of training program participants.
- Conducted hands-on workshops to demonstrate server features and functions to trainees.
- Utilized a variety of teaching methods, including digital tools and hands-on practice, to accommodate different learning preferences.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
Team Leader
McDonald's
Port Orange, FL
12.2020 - 01.2022
- Managed conflict resolution within the team to maintain a positive work environment.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Developed strategies for problem solving and conflict resolution among team members.
- Identified needs of customers promptly and efficiently.
Crew Member
Duff's Buffet
Ormond Beach, FL
08.2019 - 04.2020
- Provided friendly customer service while interacting with guests.
- Adhered to all sanitation regulations when preparing meals or cleaning kitchen areas.
- Followed all safety guidelines when handling hot foods or sharp objects.
- Scrubbed and polished counters to remove debris and food.
- Responded promptly to customer requests for additional beverages or item refills.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
High School Diploma -
Mckinley Senior High School
Canton, OH07-2010
Mass Communication
University of Toledo
Toledo, OHSkills
- Property maintenance
- Lease negotiation
- Financial reporting
- Tenant relations
- Regulatory compliance
- Conflict resolution
Affiliations
- Basketball
- Movies
- Books
Accomplishments
- Ohio College Admission Test (SAT) score of 1390
Custom
- I decided to walk away for awhile because my grandma that was getting old and had no one to take care of her. I went home (Canton,Ohio) to take care of her, she past away last week, and after the funeral I have decided to return to Florida
References
References available upon request.
Timeline
Property Manager
Daytona Manager LLC
01.2024 - 01.2025
Server Trainer
IHOP
02.2022 - 01.2024
Team Leader
McDonald's
12.2020 - 01.2022
Crew Member
Duff's Buffet
08.2019 - 04.2020
High School Diploma -
Mckinley Senior High School
Mass Communication
University of Toledo