Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mychelle Bennett

Angier,NC

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing over 2 years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Diligent College Student focused on paralegal studies and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

McDonald's Restaurant
Angier, NC
10.2023 - Current
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Offered customers carry-out service at completion of transaction.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Resolved customer complaints in a professional manner.
  • Processed credit card transactions accurately and efficiently.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Balanced cash drawers at the end of each shift.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers and provided friendly customer service.
  • Greeted customers and responded to informational requests.
  • Answered customers' questions and provided information on store procedures or policies.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Operated cash registers to process payments for goods and services.
  • Maintained work area and kept cash drawer organized.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Built and maintained productive relationships with employees.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.

Customer Service Cashier

Bojangles' Restaurants
Benson, NC
09.2022 - 07.2023
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Offered customers carry-out service at completion of transaction.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Resolved customer complaints in a professional manner.
  • Processed credit card transactions accurately and efficiently.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Balanced cash drawers at the end of each shift.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers and provided friendly customer service.
  • Greeted customers and responded to informational requests.
  • Answered customers' questions and provided information on store procedures or policies.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Operated cash registers to process payments for goods and services.
  • Maintained work area and kept cash drawer organized.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Built and maintained productive relationships with employees.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.

Customer Service Cashier

Taco Bell Restaurant
Benson, NC
10.2021 - 12.2022
  • Greeted customers promptly and responded to questions.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Offered customers carry-out service at completion of transaction.
  • Collected credit card and cash payments to complete transactions for customer orders.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Resolved customer complaints in a professional manner.
  • Processed credit card transactions accurately and efficiently.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Balanced cash drawers at the end of each shift.
  • Answered phone calls to assist customers with questions and orders.
  • Greeted customers and provided friendly customer service.
  • Greeted customers and responded to informational requests.
  • Answered customers' questions and provided information on store procedures or policies.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Operated cash registers to process payments for goods and services.
  • Maintained work area and kept cash drawer organized.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Built and maintained productive relationships with employees.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.

Education

High School Diploma -

West Johnston High School
Benson, NC
06-2023

Associate of Arts - Paralegal Studies

Johnston Community College
Smithfield, NC

Skills

  • Cash Handling
  • Order Coordination
  • Merchandise Restocking
  • Payment Collection
  • Customer Service

Timeline

Customer Service Cashier

McDonald's Restaurant
10.2023 - Current

Customer Service Cashier

Bojangles' Restaurants
09.2022 - 07.2023

Customer Service Cashier

Taco Bell Restaurant
10.2021 - 12.2022

High School Diploma -

West Johnston High School

Associate of Arts - Paralegal Studies

Johnston Community College
Mychelle Bennett