Mychelle Guyot
Case Worker
Inglewood,CA
Overview
2
2
years of professional experience
Work History
Clerk
LA Dept. of Public Health
Torrance, CA
04.2024 - 02.2025
- Company Overview: TSE Program, Torrance, CA
- Process confidential information, supported staff and assisted with uploading documents, surveys, as well as complaints.
- Provide program support assistance related to data entry management.
- Comply, organize, and track program data comprised of statistical information.
- Receive, assess, handle, and route incoming and outgoing correspondences.
- Run reports, memorandum, and other forms of written communication.
- TSE Program, Torrance, CA
Loan Processor
F.H. Cann & Associate
05.2023 - 09.2023
- Company Overview: Remote
- Report on the status of projects, developments, and progress regarding each phase of implementation.
- Examined claims for errors in accordance with policies and procedures while exercising judgment in claims resolution where policies may be vague, or interpretation may be required.
- Processed federal student loan forgiveness applications, ensuring compliance with program guidelines and maintained confidentiality while managing sensitive financial information.
- Remote
Collections Agent
IQ
11.2022 - 04.2023
- Company Overview: Remote
- Delivered excellent customer service during inbound calls, maintained professionalism under pressure and served as liaison between agencies and the consumer.
- Prepared and compiled data reports for monthly executive board meetings.
- Provided customers with billing inquiries, payment arrangements, and account resolutions.
- Remote
Timeline
Clerk
LA Dept. of Public Health
04.2024 - 02.2025
Loan Processor
F.H. Cann & Associate
05.2023 - 09.2023
Collections Agent
IQ
11.2022 - 04.2023
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