Mychelle Harris-Williams
Bordentown,NJ
Summary
Results-driven Program Coordinator with extensive experience in higher education administration, public health, and healthcare. Skilled in program management, academic operations, compliance, and process optimization. Adept at supporting large student and faculty populations through effective communication, data management, and problem-solving. Known for a proactive approach, cross-functional collaboration, and commitment to operational excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Program Coordinator
Rutgers University
Piscataway, NJ
11.2023 - Current
- Support academic and HR/payroll operations for over 200 PhD students and 30 faculty members.
- Liaise closely with the Graduate Program Director and Director of Finance and Administration to manage admissions, student onboarding, registration, and degree progress.
- Utilize systems such as GradTracker, Salesforce, Excel, HCM, and Microsoft Office to maintain accurate records and improve workflow efficiency.
- Serve as a key resource for international students navigating complex legal and logistical requirements.
- Developed a cost-saving onboarding solution in collaboration with Rutgers Global, improving health benefit enrollment processes and reducing departmental expenses.
- Coordinate special permissions, course overrides, and registration troubleshooting to support timely academic progress.
Administrative Analyst
New Jersey Department Of Health
Trenton, NJ
05.2021 - 11.2023
- Designed and implemented auditing processes to ensure compliance with regulatory standards.
- Streamlined administrative operations through system and procedure enhancements, improving departmental efficiency.
- Delivered workplace compliance training to minimize liability and enhance organizational awareness.
- Produced reports and data analyses to support executive decision-making and strategic planning.
- Acted as a liaison across departments, facilitating effective communication and problem resolution.
Administrative Assistant
Hackensack Meridian Health Carrier Clinic
Belle Mead, NJ
03.2018 - 05.2021
- Managed sensitive patient data in compliance with HIPAA standards while supporting daily administrative functions.
- Created detailed office documentation, coordinated schedules, and handled internal and external correspondence.
- Mentored new hires and contributed to onboarding procedures, increasing team efficiency.
- Supported mental health professionals in delivering patient care, maintaining accurate treatment plans and progress tracking.
Education
Bachelor of Science - Public Health
Rutgers University
New Brunswick, NJ05.2021
Skills
- Academic Program Coordination
- Student & Faculty Support
- Compliance & Policy Adherence
- Project & Data Management
- Microsoft Office Suite Excel GradTracker Salesforce HCM
- Process Improvement & Cost Reduction
- Communication & Cross-Departmental Collaboration
- HIPAA Compliance
Certification
Basic Life Support
Human Subjects Research Certification
Timeline
Program Coordinator
Rutgers University
11.2023 - Current
Administrative Analyst
New Jersey Department Of Health
05.2021 - 11.2023
Administrative Assistant
Hackensack Meridian Health Carrier Clinic
03.2018 - 05.2021
Bachelor of Science - Public Health
Rutgers University