HIGHLY ORGANIZED FRONT DESK RECEPTIONIST WITH EXPLARY MULTITASKING, TIME MANAGEMENT AND CUSTOMER SERVICE SKILLS. RESPONSIBLE PROFESSIONAL WILLING TO GO THE EXTRA MILE TO ASSIST OTHERS WITH RESOLVING ISSUES.
Overview
9
9
years of professional experience
Work History
HOUSEKEEPER/ FRONT DESK RECEPTIONIST/ AUDITOR
OXFORD SUITES
04.2022 - 09.2023
ANSWERED QUESTIONS AND ADDRESSED, RESOLVED, OR ESCALATED ISSUES TO MANAGEMENT TO SATISFY CUSTOMERS
MAINTAINED CONFIDENTIALITY OF SENSITIVE DATA TO PROTECT CUSTOMER AND BUSINES INFORMATION
INTERACTED WITH VENDORS, CONTRACTORS AND PROFESSIONAL SERVICES PERSONNEL TO RECIEVE ORDERS, DIRECT ACTIVITIES, AND COMMUNICATE INSTRUCTIONS
ADHERED TO PROFESSIONAL HOUSE KEEPING CHECKLIST
MAINTAINED A WARM AND PROFESSIONAL DECORUM WITH GUESTS
EXPEDITIED AND MANAGED GUEST AND FRONT DESK REQUESTS
HELPED TEAM MEMEBERS COMPLETE DAILY TASKS AFTER COMPLETION OF MY OWN
PERFORMED NIGHTLY UPDATES TO ROOM CHARGES AND RATES
BALANCED HOTEL ACCOUNTS AND RESOLVED DISCREPANCIES
PRODUCTION SPECIALIST
KRISPY KREME
01.2015 - 03.2022
RESPONSIBLE FOR TRAINING NEW ASSOCIATES ACCORDING TO COMPANY STANDARDS
HIGH VOLUME WORKLOADS
INDEPENDENTLY DISSASEMBLE/ DETRAIL CLEAN FRYER UNIT AND CONVEYOR LINE AND COMMON AREAS
FOLLOW DETAILED CLEANING PROTOCOLS
DELIVERE QUALITY PRODUCTS WITH EFFECTIVE USE OF CONTROL PROCEDURES AND GOOD INSPECTION SKILLS
MAINTAINED EQUIPMENT IN GOOD WORKING ORDER BY CHECKING SETTING AND OPERATIONS, TROUBLESHOOTING PROBLEMS AND COMPLETING BASIC REPAIRS
DOG ATTENDANT
JEANNE
10.2014 - 01.2015
DOGGIE DAYCARE
IMPLEMENTATION OF DOG TRAINING TECHNIQUES
CONTINOUS SANTIATION OF WORK AREA
REMAIN CALM AND SOFT SPOKEN
MAINTAIN POSITIVE CONTROL OF DOGS
Education
HIGHSCHOOL DIPLOMA - SISTERS HIGH
SCHOOL
Skills
Account Balancing
Standard Operating Procedures Understanding
Financial Operations Systems
Tracking Expenses
Training Associates to Company Standards
Reliably Handling Money
Following Company Standards and Policies
Computer Literate
Accomplishments
EMPLOYEE OF THE QUARTER AT OXFORD SUITES
Timeline
HOUSEKEEPER/ FRONT DESK RECEPTIONIST/ AUDITOR
OXFORD SUITES
04.2022 - 09.2023
PRODUCTION SPECIALIST
KRISPY KREME
01.2015 - 03.2022
DOG ATTENDANT
JEANNE
10.2014 - 01.2015
HIGHSCHOOL DIPLOMA - SISTERS HIGH
SCHOOL
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