Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

MYEIKA BATTISTE

Grand Prairie

Summary

Professional with strong skills in customer service and administrative tasks, ready to excel in pivotal role. Known for effective communication, adaptability, and reliability in fast-paced environments. Capable of managing front desk operations, coordinating with team members, and delivering results that enhance guest experiences. Proven ability to handle multitasking, problem-solving, and maintaining welcoming atmosphere.

Overview

11
11
years of professional experience

Work History

Front Desk Agent

Extended Stay Hotels
11.2019 - Current
  • Register & process guests and their assigned rooms
  • Accommodate guest requests
  • Communicating with hotel staff on the status of guest rooms
  • Up Selling guest rooms and promoting hotel services
  • Handling cash payments
  • Maintain a clean and neat front desk area

Packer and Picker

Gamestop
03.2018 - 10.2019
  • Receive and check incoming pick tickets
  • Locate products using technology
  • Retrieve orders according to quantity, size etc. ensuring accuracy
  • Build pallets with orders and position them to loading docks
  • Wrap orders before loading on trucks
  • Re-stock inventory manually or with warehouse equipment
  • Keep records of completed orders
  • Maintain equipment and report on malfunctions
  • Adhere to health & safety policies and quality standards

Porting Dept Agent

Tel vista Call Center
10.2014 - 12.2017
  • Obtain client information by answering telephone calls; interviewing clients; verifying information
  • Determine eligibility by comparing client information to requirements
  • Establish policies by entering client information; confirming pricing
  • Inform clients by explaining procedures; answering questions; providing information
  • Maintain communication equipment by reporting problems
  • Maintain and improves quality results by adhering to standards and guidelines; recommending improved procedures
  • Update job knowledge by studying new product descriptions; participating in educational opportunities
  • Accomplish sales and organization mission by completing related results

Receptionist

LaQuinta
02.2014 - 10.2016
  • Greet, register, and assign rooms to guests of hotel
  • Verify customers' credit, and establish how the customer will pay for the accommodation
  • Contact housekeeping or maintenance staff when guests report problems
  • Make and confirm reservations
  • Issue room keys and escort instructions to bellhops
  • Keep records of room availability and guests' accounts, manually or using computers
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits

Education

Diploma -

L.W.Higgins High School
Marrero, LA
01.2010

Skills

  • 30 WPM (3 years)
  • ACCESS (3 years)
  • CUSTOMER SERVICE (Less than 1 year)
  • EXCEL (3 years)
  • GENERAL OFFICE (2 years)
  • Picking Packing (2 years)
  • Cash handling
  • Problem-solving skills
  • Guest services
  • Customer service
  • Time management
  • Administrative skills

ADDITIONAL INFORMATION

  • Skills/Certifications
  • Computer Software (MS Office: Word, Excel, PowerPoint, Outlook, Access), typing (30 wpm), general office equipment.Customer Service Skills, Call Center Experience, Receptionist Exp

Timeline

Front Desk Agent

Extended Stay Hotels
11.2019 - Current

Packer and Picker

Gamestop
03.2018 - 10.2019

Porting Dept Agent

Tel vista Call Center
10.2014 - 12.2017

Receptionist

LaQuinta
02.2014 - 10.2016

Diploma -

L.W.Higgins High School

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