Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my role at Mercy Family Care. Skilled in verbal communication and time management, I excel in high-pressure environments, significantly improving team productivity and service quality. My expertise in customer service and problem-solving abilities drives operational excellence and positive outcomes.
Scheduling adult and pediatric patients
Answering phones
Triage patient phone calls for severity/importance
Send doctors medication refill request from patients
Collect and verify insurance information