Myerline Tuolee
Columbus
Summary
Detail-oriented Patient Care Representative experienced in maintaining accurate medical documentation and managing patient interactions. Skilled in time management and team collaboration, contributing to a seamless healthcare experience for patients and providers.
Overview
2
2
years of professional experience
Work History
Home Health Aide
Central Home Healthcare
Hilliard
06.2025 - Current
- Provided direct personal care to clients in their homes.
- Assisted clients with daily living activities and personal hygiene.
- Monitored client health and reported changes to healthcare team.
- Maintained a clean and safe environment for clients.
- Followed care plans as directed by healthcare professionals.
- Supported clients in medication management and reminders.
- Assisted clients with bathing, dressing, and incontinence care.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Delivered high level of assistance with cooking, meal preparation, and shopping.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Educated patients and families on health care needs, conditions, and options.
- Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
- Recognized emergency situations and implemented appropriate procedures.
Patient Care Representative
Main Street Family Medicine
Columbus
10.2023 - 04.2025
- Maintained patient records in electronic health systems for accuracy and compliance.
- Tracked patient outcomes and prepared reports for healthcare providers.
- Managed patient scheduling and appointment confirmations for efficient office operations.
- Assisted patients with insurance inquiries and billing questions promptly and accurately.
- Printed ledgers for outpatient accounts and handled prescription refill requests.
- Provided assistance with registration paperwork during new patient intakes.
- Organized files in accordance with departmental policies and procedures.
- Monitored prescription refills and requested authorization from insurance companies when necessary.
- Obtained patient address, insurance information, contact information and medical history.
- Administered treatment information to patients, explaining scientific details in easy-to-understand terms.
- Reviewed patient charts prior to each appointment to ensure accuracy of information on file.
Education
Associate of Science - Registered Nurse
Fortis College
4151 Executive Parkway Suite 120, Westerville.OH 09-2027
High School Diploma -
Briggs High School
2555 Briggs Rd Columbus Oh 4323206-2021
Skills
- Patient care
- Medical documentation
- Care plan implementation
- Health monitoring
- Effective communication
- Time management
- Team collaboration
- Housekeeping
- Client documentation
References
References available upon request.
Timeline
Home Health Aide
Central Home Healthcare
06.2025 - Current
Patient Care Representative
Main Street Family Medicine
10.2023 - 04.2025
Associate of Science - Registered Nurse
Fortis College
High School Diploma -
Briggs High School