Effective Lead Scheduling Coordinator promoting more than 10 years' experience supporting personnel in busy, office and medical environments. A pleasant individual with terrific scheduling, project tracking and issue resolution talents. A knowledgeable employee considered a valuable asset to any company.
Overview
16
16
years of professional experience
Work History
Lead Scheduling Coordinator
Thornton Hall/Ambulatory Care
05.2019 - 09.2024
Collaborated with medical teams to ensure timely scheduling of urgent and elective surgeries.
Assisted in maintaining an up-to-date surgical calendar, enabling efficient use of operating room resources.
Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
Established strong working relationships with other departments involved in surgical care such as anesthesia, radiology and laboratory services.
Mentored junior schedulers, fostering professional growth and enhancing overall team performance.
Negotiated with vendors to secure competitive pricing on software solutions that enhanced scheduling capabilities within the organization.
Enhanced scheduling efficiency by streamlining processes and implementing automated tools.
Scheduling Manager
All Metro Healthcare
03.2009 - 04.2019
Developed comprehensive training programs for new employees, improving overall team performance in managing schedules.
Received and screened phone calls and emails.
Implemented continuous improvement strategies within the scheduling department for increased productivity levels.
Completed and compiled medical statistical reports, using Microsoft office and Epic software systems.
Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails.
Demonstrated adaptability in responding to shifting priorities and changing business needs while maintaining focus on achieving scheduling objectives.
Confirmed patient appointments via telephone to inform of appropriate preparations needed prior to examination.
Created weekly and monthly reports and presentations.
Collaborated with cross-functional teams to ensure accurate and efficient scheduling of resources.