My'Esha Redman
Louisa,VA
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
To lead and direct a team at your company and have the opportunity to further growth and success. I am seeking an opportunity to work in a high paced environment that utilizes skills and abilities that are demonstrated to be necessary for the duties performed.
Overview
7
7
Certifications
Work History
Hair Dreaser
EnVogue Styling Salon
Waynesboro, VA
9 2001 - 2 2012
- Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
- Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Suggested treatments and styles to suit customers' appearance and desired look.
- Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
- Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
- Worked with men, women and children to complete [Service] on daily basis.
Crew Member/Shift Supervisor
Taco Bell
Wayneboro, VA
3 2008 - 8 2010
- Supervised team members and oversaw effective and efficient completion of job duties.
- Oversaw day to day activities of 3-5 employees in fast food establishment, fostering inspiring atmosphere to optimize employee experiences.
- Monitored food preparation, production and plating for quality control.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Controlled food costs and managed inventory.
- Quickly and efficiently resolved complaints and escalated issues.
Cashier
Kmart
Waynesboro, VA
3 2008 - 6 2009
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Counted cash in register drawer at beginning and end of shift.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Assisted customers by answering questions and fulfilling requests.
- Used cash registers and POS systems to request and record customer orders and compute bills.
Waitress
Espresso Greek Restaurant
Waynesboro, VA
2007 - 2008
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Shipping/Receiving Team Member
Best Buy Warehouse
Verona, VA
4 2003 - 2005
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Orchestrated efficient routing by producing accurate shipping documentation and package labels.
- Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages.
Education
GED -
Bachelor of Science - Organizational Leadership
License - Permanent Cosmetics,Tattooing, And Body Piercing
11.2020 - Current
Skills
Shipping and receiving
Loading and unloading
Accurate money handling
Safe food handling
Hospitality service expertise
Hair extensions
Accomplishments
OSHA Certified
ServSafe Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Data Entry Clerk
Timeline
Master Tattoo Institute - License, Permanent Cosmetics,Tattooing, And Body Piercing
11.2020 - Current
Bethel University - Bachelor of Science, Organizational Leadership
Valley Vocational Technical School - GED,
Shipping/Receiving Team Member - Best Buy Warehouse
4 2003 - 2005
Waitress - Espresso Greek Restaurant
2007 - 2008
Cashier - Kmart
3 2008 - 6 2009
Crew Member/Shift Supervisor - Taco Bell
3 2008 - 8 2010
Hair Dreaser - EnVogue Styling Salon
9 2001 - 2 2012