Myesha Whatley
Selma
Summary
Dedicated professional with a proven track record in customer service excellence and cash management, honed at Walmart and other respected institutions. Skilled in fostering patient and empathetic interactions, ensuring customer satisfaction, and maintaining meticulous financial transactions. Demonstrates strong problem-solving abilities and a commitment to team collaboration, significantly enhancing workplace efficiency and client trust.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
04.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Receptionist Administrator
Hospital Authority
09.2022 - 09.2024
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Home Health Aide
Nursing Agency
01.2020 - 10.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Education
High School Diploma -
Wallace Community College
Selma, AL05-2024
High School Diploma -
Selma High School
Selma AL05-2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Money handling
- Problem-solving
- Clear communication
- Payment processing
- Cash management
Certification
- CPR/AED Certification
Languages
English
Full Professional
Timeline
Cashier
Walmart
04.2023 - 12.2024
Receptionist Administrator
Hospital Authority
09.2022 - 09.2024
Home Health Aide
Nursing Agency
01.2020 - 10.2021
High School Diploma -
Wallace Community College
High School Diploma -
Selma High School
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