Myeshia Jones
Portland,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Certified Babysitter
Smiling Faces Daycare
05.2022 - 09.2024
- Managed emergency situations effectively, administering first aid when necessary and contacting appropriate medical professionals in a timely manner.
- Promoted creative expression through art projects, music sessions, dance parties, storytelling times, and role-playing games.
- Organized recreational outings for children that encouraged physical activity and engagement with nature.
- Expanded language skills in young learners by incorporating basic sign language into daily routines and conversations.
- Enhanced children''s safety by maintaining a well-organized and supervised environment during playtime and other activities.
- Facilitated bedtime routines for a smooth transition from daytime activities to nighttime rest.
- Developed age-appropriate activities for children that promoted cognitive, emotional, social, and physical development.
- Provided nutritious meals for children, adhering to dietary restrictions or allergies when applicable.
Shelter Worker
Beaverton Severe Weather Shelter
11.2021 - 05.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Teacher's Assistant
We Village
08.2019 - 05.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Enhanced student engagement by creating interactive learning activities.
Customer Service Cashier
Taco Bell
06.2015 - 01.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Answered product questions using knowledge of sales and store promotions.
Education
Associate of Arts - Business Management
Portland Community College
Portland, ORHigh School Diploma -
Thomas Jefferson High School
Portland, OR06-2002
Skills
- Patience and empathy
- Reliability and punctuality
- Transportation assistance
- Meal preparation
- Strong work ethic
- Special needs experience
- Nutrition awareness
- Problem-solving
- Time management
- Attention to detail
- Following directions
- Multitasking and organization
- Reliability
- Critical thinking
- Dependability
- Active listening
Timeline
Certified Babysitter
Smiling Faces Daycare
05.2022 - 09.2024
Shelter Worker
Beaverton Severe Weather Shelter
11.2021 - 05.2022
Teacher's Assistant
We Village
08.2019 - 05.2022
Customer Service Cashier
Taco Bell
06.2015 - 01.2017
Associate of Arts - Business Management
Portland Community College
High School Diploma -
Thomas Jefferson High School
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