Myeshia Martin
Galveston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Dispatcher
Sodexo Food Service
12.2023 - Current
- Received new orders, prepared documentation, and assigned personnel.
- Consistently met performance metrics for call handling, contributing to the overall success of the department.
- Monitored flow of paperwork and directed information to appropriate departments.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Answered phone calls and responded to customer emails.
- Maintained updated and detailed records of calls in physical and electronic database.
Cashier
Home Depot
09.2023 - 12.2023
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Walmart
08.2021 - 06.2023
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Cashier
Premier Parking Services
04.2018 - 03.2020
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Kroger
04.2018 - 01.2019
- Restocked and organized merchandise in front lanes.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Apparel Team Lead
Academy Sports And Outdoors
07.2007 - 05.2017
- Streamlined inventory management processes by effectively tracking incoming shipments and updating stock levels accordingly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Implemented loss prevention strategies to minimize shrinkage, resulting in reduced inventory discrepancies and increased profitability.
- Provided superior customer service leadership by greeting and assisting customers.
- Improved customer satisfaction by providing superior service and product knowledge to assist customers in making informed decisions.
- Opened and closed store under specific direction of store manager.
- Enhanced overall store appearance by maintaining clean, organized displays and ensuring merchandise was properly stocked.
Education
No Degree - Accounting
Galveston College
Galveston, TXSkills
- Customer Service
- Closing tickets
- Work Order Management
- Call Center Software
Timeline
Dispatcher
Sodexo Food Service
12.2023 - Current
Cashier
Home Depot
09.2023 - 12.2023
Cashier
Walmart
08.2021 - 06.2023
Cashier
Premier Parking Services
04.2018 - 03.2020
Cashier
Kroger
04.2018 - 01.2019
Apparel Team Lead
Academy Sports And Outdoors
07.2007 - 05.2017
No Degree - Accounting
Galveston College
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