Myeshia Myers
Summary
Proven track record of delivering award-winning customer service. Highly skilled professional dedicated to providing exceptional experiences to clients. Effective communication and understanding of customer needs consistently result in positive feedback and increased customer satisfaction. Excels in building strong relationships, resolving issues efficiently, and exceeding expectations. Confident in ability to contribute to any team and make a significant impact on the overall success of an organization.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Store Manager
Mavis Tire
05.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Bookkeeper/Office Manager
K &G Childcare Palace
03.2013 - Current
- Recording day-to-day financial transactions and completing the posting process
- Reconciling sales taxes, payroll taxes, 401k, and bank accounts at the end of each month
- Monitoring financial transactions and reports
- Processing accounts receivable and payable
- Processing checks
- Understanding ledgers
- Working with an accountant when necessary
- Handling monthly payroll using accounting software
Kitchen Supervisor
Parkers Convenience Stores
04.2017 - 01.2019
- Setting goals for performance and deadlines in ways that comply with company's plans and vision
- Organizing workflow and ensuring that employees understand their duties or delegated tasks
- Monitoring employee productivity and providing constructive feedback and coaching
Supervisor
K and G Elderly Care
08.2010 - 09.2017
- Making residents we safe, with well trained staff
- Ensuring the residents that their care is most important
- Making schedules, supplying cleaning check list
- I scheduled their appointments and their transportation
Cashier/Customer Service
T.J. Maxx
03.2006 - 08.2010
- Place merchandise on floors
- Receive payment for items sold
- Arrange and organize purses and shoes
- Assist customers in fitting areas
- Provide customers with excellent customer services
Education
Bachelor's degree - Human Resource Management
Strayer University-Georgia
Savannah, GA09.2023
Skills
- Scheduling
- Kitchen
- Excel
- Retail sales
- Inventory Management
- Cooking
- Microsoft Office
- Time Management
- Hotel Experience
- Management Experience
- Hotel Management
- Ordering
- Word
- Training
- Human Resources
- Employee Relations
- Kitchen Management Experience
- Profit & Loss
- Restaurant Experience
- Restaurant Management
- Customer Service
- Computer Literacy
- Microsoft Word
- Employee Evaluation
- Bartending
- Food Preparation
- Catering
- Property management
- Succession planning
- Accounts Payable
- Accounts Receivable
- Financial Report Writing
- Tax Experience
- Office Management
- Accounting Software
Certification
- Safe Serve Certificate, 11/01/19, Present
- Food Handler Certification, ServSafe
- Driver's License, 12/01/22, 12/01/25
Additional Information
Microsoft Office
Assessments
- HR: Compensation & Benefits, 02/01/20, Proficient
- Work Style: Reliability, 07/01/22, Proficient
- Cleaner Fit, 07/01/22, Proficient
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Work Preference
Work Type
Full TimeLocation Preference
HybridTimeline
Store Manager
Mavis Tire
05.2024 - Current
Kitchen Supervisor
Parkers Convenience Stores
04.2017 - 01.2019
Bookkeeper/Office Manager
K &G Childcare Palace
03.2013 - Current
Supervisor
K and G Elderly Care
08.2010 - 09.2017
Cashier/Customer Service
T.J. Maxx
03.2006 - 08.2010
Bachelor's degree - Human Resource Management
Strayer University-Georgia
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