Summary
Overview
Work History
Education
Skills
Timeline
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My Hanh Vo

Rocklin,CA

Summary

Highly motivated, adaptable professional with proven experience in fast-paced retail environments. Skilled at managing administrative and operational tasks, including team coordination, inventory oversight, and workflow optimization. Recognized for exceptional communication, time management, and problem-solving abilities. Seeking to leverage hands-on leadership experience and a strong customer-first mindset in an Administrative Business Partner role.

Overview

5
5
years of professional experience

Work History

Retail Sale Supervisor

Rite Aid
Hercules, CA
07.2021 - 12.2022
  • Supported management in planning and executing sales and promotional campaigns.
  • Oversaw inventory control and ensured accurate stock levels to meet customer demand.
  • Trained and guided new staff, improving team productivity and customer experience.
  • Handled customer inquiries and escalations with professionalism and efficiency.

Critical Role Process Assistant

Amazon - USF2
San Leandro, CA
09.2020 - 07.2021
  • Improved service quality and increased sales by developing a strong knowledge of the company's products and services.
  • Managed documentation and communication for logistics and order processing.
  • Mentored team members in proper receiving, picking, and packing procedures focused on customer satisfaction.
  • Supported internal operations by coordinating workflow between departments.

FC Associate Direct

Amazon - UCA8
Berkeley, CA
11.2017 - 09.2020
  • Ensured timely order fulfillment and collaborated with the team to meet daily targets.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Organized merchandise for efficient access and presentation.
  • Maintained consistent performance under pressure in a high-volume environment.

Education

Bachelor of Arts - Mathematics

University of California, Davis
Davis, CA

Associate of Science - Mathematics

Contra Costa College
San Pablo, CA
07-2020

Skills

Team Coordination & Leadership
Event & Project Support
Inventory & Facilities Management
Communication & Customer Service
Problem-Solving & Process Improvement
Time Management & Multitasking

Timeline

Retail Sale Supervisor

Rite Aid
07.2021 - 12.2022

Critical Role Process Assistant

Amazon - USF2
09.2020 - 07.2021

FC Associate Direct

Amazon - UCA8
11.2017 - 09.2020

Bachelor of Arts - Mathematics

University of California, Davis

Associate of Science - Mathematics

Contra Costa College

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