Myia D. Barton
Healthcare Leadership
Houston,TX
Summary
Results-oriented healthcare professional with 10 years of experience in managing and developing staff. Seeking upper-level position to leverage management skills, increase knowledge, and improve day-to-day operations for future professional development and leadership opportunities. Strong background in healthcare management, adept at optimizing practice operations and improving patient care. Demonstrates keen focus on team collaboration and achieving measurable results, showing adaptability to changing needs. Skilled in strategic planning, staff development, and process improvement with reliable and results-driven approach. Recognized for effective communication, leadership, and problem-solving abilities.
Overview
16
16
years of professional experience
7
7
Years of supervisor experience
Work History
Practice Manager II
Texas Children's Pediatrics
Houston, TX
08.2024 - Current
- Oversee the daily operations of a high-volume pediatric practice while simultaneously managing the TCP-wide non-physician float and locum pool, supporting 49+ clinical locations with staffing coverage and operational continuity.
- Lead and coach a team of 17+ direct reports at the practice level and over 20 float staff, fostering high performance, accountability, and a culture of service excellence. Ensure appropriate coverage through real-time scheduling, leave management, and use of internal float staff or agency personnel when needed.
- Drive strategic staffing alignment by developing and executing data-driven float pool scheduling plans, maintaining adequate float resources, and reducing dependency on external agencies through proactive planning and internal development.
- Serve as primary liaison to contracted staffing agencies: negotiate terms, validate compliance with service agreements, and manage invoicing accuracy to ensure financial and operational alignment.
- Ensure compliance with all regulatory requirements, including CLIA, OSHA, JCAHO, and internal HR policies, through timely staff training, documentation reviews, and operational audits across both practice and float pool teams.
- Maintain and manage annual practice budget, ensuring effective supply inventory control, insurance verification, collections, and utilization of appointment templates to maximize revenue opportunities and minimize waste.
- Lead initiatives to improve KPI performance, including WC 15/30 and Priority Visit completion rates, through implementation of mandatory action plans and staff accountability measures.
- Conduct regular staff and provider meetings to disseminate operational updates, organizational priorities, and policy changes. Communicate effectively with leadership and ensure timely execution of enterprise directives.
- Champion patient and employee satisfaction through responsive service recovery, action planning based on survey results, and consistent application of HEART in Action principles.
- Act as a key resource in the onboarding and development of new staff across the system. Train and precept float and practice-based front office supervisors across multiple locations to ensure standardization and operational consistency.
- Provide interim FOS II coverage during extended vacancies or leaves of absence by completing claim edit and charge review workqueues, maintaining uninterrupted revenue cycle functions for affected practices.
- Continuously adapt to the evolving responsibilities of the practice manager role, effectively balancing tactical execution with strategic contributions to system-wide initiatives and the Manager Engagement Team (MET).
Float Pool Manager
Texas Children's Pediatrics
11.2020 - 08.2024
- Lead and manage all operational aspects of the TCPA non-physician float pool and contracted staffing resources, supporting over 49 pediatric practice locations across the Houston region.
- Maintain optimal staffing levels by recruiting, interviewing, and onboarding qualified float personnel; proactively coordinate staffing needs based on requests from practice managers, ensuring responses within one business day.
- Partner with temporary staffing agencies to negotiate contracts, verify invoicing, and enforce adherence to service agreements, ensuring compliance and cost control.
- Monitor workflow coverage, employee turnover, and satisfaction metrics; adjust float pool strategy based on real-time operational needs and leadership feedback.
- Ensure 100% compliance with regulatory and organizational standards, including HR policies, CLIA, OSHA, and JCAHO; maintain documentation of staff licensure, CPR certification, and agency credentialing requirements.
- Design and deliver staff communications through structured meetings and timely correspondence to ensure consistent alignment with leadership directives and policy changes.
- Serve as a key leadership resource for resolving service issues and performance concerns; conduct coaching sessions, administer corrective actions, and guide professional development.
- Lead continuous improvement efforts using customer satisfaction and employee climate survey data to drive action plans and service excellence across the organization.
- Act as a trusted liaison between practice managers, agency partners, and senior leadership to ensure seamless staffing coverage, high-quality training, and float pool accountability.
Float Pool Non-Clinical Supervisor
Texas Children's Pediatrics
Houston, TX
10.2018 - 11.2020
- Provide staffing coverage for all 60 Texas Children's Pediatric practices; including, but not limited to locums, nurses, medical assistants, and front office staff.
- Supervise and train non-clinical employees keeping staff up-to-date with EPIC and organization procedure changes for both Houston and Austin clinics.
- Design and maintain provider scheduling process for Texas Children's Virtual Care, the afterhours telemedicine program.
- Responsible for payroll timekeeping for all Texas Children's Pediatrics department functions.
- Assist the implementation of the School Based Telemedicine program helping under privileged schools have access to healthcare.
- Promoted to supervisor within the first two years of employment.
- Rated as 'Consistently Exceptional' on Performance Evaluation Annual Review FY20.
- Develop the first Front Office Competency Training used to educate over 300 Texas Children's Pediatrics non-clinical employees.
- Create new float request process for managers to request float staff improving request accuracy by 20%.
Front Office Specialist II Float
Texas Children's Pediatrics
Houston, TX
10.2016 - 09.2018
- Proficient in keying patient statistical information, scheduling, collecting payments, referrals, and template building in the electronic medical record system (EPIC). Provide exemplary customer service when handling patients and parents.
- Insurance verification for adequate billing and coding procedures.
- Rated as 'Exceptional' on all Performance Evaluation Annual Reviews FY17 and FY18.
- Compile NCQA's survey results to reflect practice improvement needs.
- Develop effect training procedures for new hire onboarding and continued education for seasoned employees.
Corporate Event Coordinator
Baker Hughes Inc.
Houston, TX
01.2015 - 01.2016
- Manage all charitable and corporate events that support all BHI employees, business partners, clients/perspective clients.
- Prepare reports, presentations, correspondence and internal communications relating to company and charitable events.
- Contract, negotiate and manage vendors for external services.
- Manage the internal Community Impact Team to coordinate over 130 company and community charitable events annually within a $300K budget raising over $400,000 to support charities like, Child Advocates, and March of Dimes.
- Increase employee participation by 8% implementing incentive programs.
- Develop department policies and procedures increasing cost allocation and vendor payment accuracy by 20%.
Wellness Coordinator
Kelsey-Seybold Clinic
Houston, TX
02.2010 - 01.2015
- Assist in coordinating employer worksite wellness events providing necessary supplies and equipment for health screenings.
- Oversee Be Well @ Shell special account concierge services, supervising and providing support for clinic administrators, providers, nurses, and patients.
- Use EPIC electronic medical record system for scheduling all occupational and travel medicine visits.
- Develop internal wellness programs that solicit employee participation with organization's Human Resource departments.
- Manage Be Well At Shell special account expansion from four clinic locations to eight clinic locations during year 2 phase.
Events and Promotions Marketing Associate Lead
NBA Houston Rockets
Houston, TX
08.2009 - 09.2013
- Worked in conjunction with Rockets Community Relations, Ticket Sales, and Corporate sponsorship departments coordinating ongoing team events and promotions.
- Supervised the training and evaluation of rookie and veteran Marketing Associates.
- Managed and oversaw Marketing Associate's event execution for all on and off site events.
- Handled high profile players and alumni players during exclusive fan relation events; overseeing autograph and photograph sessions along with post game special appearances.
- Promoted to Team Lead after rookie season in 2010.
- Rockets Run 2012 2nd in command assistant race coordinator increasing race participation by 10%.
- Increased attendance by 30% at 'Tricks, Treats in the Suites' 2012 Season Ticket Holder Halloween event.
- SAT Training Camp event coordinator 2012/2013 preparing 200 students for college increasing sales revenue by $2000.
Education
MBA - Women In Leadership
Texas Women's University
Houston, United States 05.2021 - 12.2022
Bachelor of Arts - Marketing
Texas State University- McCoy College of Business Administration
San Marcos, TX 08.2005 - 05.2009
Skills
Process optimization
undefinedTimeline
Practice Manager II
Texas Children's Pediatrics
08.2024 - Current
MBA - Women In Leadership
Texas Women's University
05.2021 - 12.2022
Float Pool Manager
Texas Children's Pediatrics
11.2020 - 08.2024
Float Pool Non-Clinical Supervisor
Texas Children's Pediatrics
10.2018 - 11.2020
Front Office Specialist II Float
Texas Children's Pediatrics
10.2016 - 09.2018
Corporate Event Coordinator
Baker Hughes Inc.
01.2015 - 01.2016
Wellness Coordinator
Kelsey-Seybold Clinic
02.2010 - 01.2015
Events and Promotions Marketing Associate Lead
NBA Houston Rockets
08.2009 - 09.2013
Bachelor of Arts - Marketing
Texas State University- McCoy College of Business Administration
08.2005 - 05.2009
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