Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myia Green

Milwaukee,WI

Summary

Dedicated professional with a proven track record at McDonald's, excelling in customer service and teamwork. Expert in multitasking and organization, consistently improving customer satisfaction and operational efficiency. Skilled in time management and maintaining high-quality standards, contributing to significant team achievements and positive customer experiences.

Overview

6
6
years of professional experience

Work History

Crew Member

McDonald's
11.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.

Deli/clerk

Metro Market
04.2024 - 11.2024
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.

Online Grocery Associate

Walmart
10.2022 - 09.2023
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
  • Adhered to company policies regarding food safety, handling procedures, and sanitation guidelines throughout the entire online grocery operation.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained store cleanliness standards within the online grocery area, contributing to an appealing shopping environment for all customers.
  • Collaborated with team members to streamline the order process, resulting in improved productivity.
  • Assisted with troubleshooting technical issues faced by customers using the online platform, providing prompt resolutions.

Cook

Noodles & Company
05.2019 - 07.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Collaborated with management team to develop new menu items.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Conducted regular quality checks on ingredients, ensuring only best were used in meal preparation.

Education

Diploma -

Riverside University
Milwaukee, WI
2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Very understanding
  • Care about others

Timeline

Deli/clerk

Metro Market
04.2024 - 11.2024

Crew Member

McDonald's
11.2023 - Current

Online Grocery Associate

Walmart
10.2022 - 09.2023

Cook

Noodles & Company
05.2019 - 07.2019

Diploma -

Riverside University

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Myia Green