Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lashous Williams

Macon,GA

Summary

Resourceful professional in public relations, known for high productivity and efficient task completion. Specialize in crisis management, media relations, and strategic communication planning. Excel in teamwork, adaptability, and problem-solving to navigate complexities of public perceptions and messaging. Committed to fostering positive relationships between organizations and their publics through clear, effective communication strategies.

Overview

11
11
years of professional experience

Work History

Communications Officer

Houston County 911
Warner Robins, GA
02.2024 - 12.2024
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
  • Served as liaison between dispatchers, first responders and support staff in order to facilitate communication among all parties involved in an incident.
  • Responded to E911 calls, recorded caller information and dispatched appropriate personnel.
  • Assessed the nature of each incident to determine the appropriate response level.

Customer Service Agent

GEICO
Macon, GA
01.2018 - 10.2023
  • Took inbound calls/verified customer's coverage
  • Investigated claims and obtain relevant facts to determine coverage, loss and liability
  • Interacted effectively with customers, insurance agents, police, attorney and other public personnel involved in claim process
  • Oversaw legal and medical aspects of claims

Supply Specialist

US Army
Fort Hood, Texas
06.2014 - 11.2017
  • Created purchase orders based on approved requisitions from internal departments.
  • Prepared monthly reports detailing supply usage, expenditures, budgeting projections.
  • Developed and implemented inventory policies and followed up with necessary revisions.
  • Ensured compliance with relevant regulations related to the procurement of supplies.

Education

High School -

Northeast High School
Macon, GA
05-2014

Skills

  • Internal communications
  • Crisis management
  • Translation services
  • Decision-making
  • Escalation management
  • Documentation research
  • Conflict resolution
  • Inventory inspection

References

  • Myia Hutchings, zakia.myia@yahoo.com
  • Bridgette Lawson, bnlawson86@gmail.com
  • Te'Naria Williams, deasia322003@yahoo.com

Timeline

Communications Officer

Houston County 911
02.2024 - 12.2024

Customer Service Agent

GEICO
01.2018 - 10.2023

Supply Specialist

US Army
06.2014 - 11.2017

High School -

Northeast High School

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Lashous Williams