Myia Jeffries

Conducted intakes and comprehensive needs assessments to understand tenants needs. Together we established goal plans based off their assessments and connected them to resources in the community to meet their needs.

• Built solid and trusting rapport with tenants, fostering trust and communication needed to address goal progress or lack thereof.
• Attended and participated in bi-weekly team meetings, often discussing tenants that were not in compliance with their lease agreement. Through these meetings we brainstormed resolutions for lease violations that were deemed curable and determined reasonable timeframe to address them.
• Facilitated a monthly tenant organization meeting to ensure communication and collaboration between property management. This provided tenants a platform to share concerns, receive information on programs, community initiatives, use of Tenant Participation Funds and make decisions to improve the quality of life for all residents in their housing development.
• Liaised with community partners to streamline referrals and assisted with creating and monitoring partnership contracts for onsite programming aligned with Resident Services department goals.
• Maintained confidential records and documentation in Efforts to Outcome (ETO) database. Provided feedback on how to improve the ETO system and processes to maximize data collection for grant and data entry for team.

• Developed Individual Training and Services Plans and program contracts.
• Maintained regular contact with program participants to ensure compliance with responsibilities outlined in their contract.
• Planned homebuyers and financial education workshops
• Established interest-bearing escrow account for eligible participants and maintained an account spreadsheet.
• Built partnerships to enhance an already established Program Coordinating Committee and facilitated quarterly meetings.

• Completed comprehensive assessments of families to identify needs and develop goal plans.
• Documented data and completed accurate updates to case records.
• Coordinated examinations with a Health Coordinator and Nurse Practitioner
• Assisted clients with school registration and coordinated transportation with providers. Ensured all involved understood McKinney- Vento and how it applied to sheltered families.
• Acted as liaison between families and community organizations and advocated for children within school systems
• Developed and implemented programs to support children's mental health and well-being.

• Completed intakes and assessed needs of individuals entering the shelter.
• Maintained accurate and up-to-date client records.
• Collected required data and entered it into the Homeless Management Information System (HMIS) database.
• Attended weekly staff meetings and monthly HMIS user meetings
• Completed reports for HUD funding and reviewed reports ensuring full compliance with agency requirements and HUD regulations.