MYIA L. LEWIS
Mobile,AL
Summary
To obtain a full-time position as a Front Desk Coordinator at Lifeline Counseling Services. I want to acquire a position with flexible hours that will allow me to further my education to become a Therapist. I am a polite and friendly person. If a difficult situation arises, I will handle it to the best of my abilities. I listen and be sure to hear all sides, and I typically solve any problems. I will be sure to think before I speak regarding clients and fellow employees. I am a good timekeeper, always ready to learn new skills. I am able to work independently in busy environments and also in a team setting.
Overview
3
3
years of professional experience
Work History
Sales Management Trainee
Enterprise Rent-A-Car
Mobile, AL
05.2024 - Current
- Assisted customers via phone with inquiries and financial transactions
- Maintained accurate records of guest information and reservations
- Enhanced customer service skills through effective communication and problem-solving abilities.
- Demonstrated strong abilities in verbal and written communication
- Successfully performed multiple tasks with precision and effectiveness.
- Conveyed information to customers through voicemails
- Utilized various types of general office equipment
- Ensured compliance with company policies and procedures related to sales operations.
- Maintained accurate records of all transactions, including invoices, receipts, payments.
- Analyzed customer feedback surveys to understand customer needs and preferences better.
- Resolved customer complaints efficiently by providing satisfactory solutions within given timeframes.
- Gathered feedback from customers regarding their experience with our products and services.
Office Manager
The Foley Center
Mobile
05.2021 - 05.2024
- Manage payment transactions
- My duties extended to the administration and grading of placement tests for students, followed by the organized escort of students to their designated classrooms
- Maintained comprehensive and up-to-date student records, I ensured accurate and timely data entry into our system
- I took charge of the office environment, implementing regular cleaning routines to ensure a consistently organized and welcoming workspace
- I contributed to program promotion by designing and disseminating informative flyers
- Recognizing the importance of a well-equipped teaching environment, I proactively ensured that teachers had all necessary supplies for their classes
- I initially served as a teacher within the program, allowing me to seamlessly fill in for instructors when necessary, underscoring my commitment to the program's success.
Cashier
Linden Ace Hardware
Linden, Alabama
05.2022 - 06.2023
- I managed various transactions, including purchases, exchanges, and returns, ensuring a seamless and efficient process
- Proficiently inputting and outputting inventory into the system, I maintained accurate and up-to-date inventory
- Performing weekly stock replenishment, I contributed to the organized and well-maintained appearance of the store and displays
- I upheld high standards of cleanliness through regular store maintenance
- Assist customers in locating products and providing informed recommendations, aiming to offer optimal solutions tailored to their needs.
Office Manager/ Tutor
The Smartatorium
Mobile
01.2021 - 05.2023
- I manage payment transactions
- Coordinating tutoring sessions is a key responsibility, involving scheduling and organizing appointments to meet both student and institutional needs
- I adeptly handle incoming phone calls, presenting a professional and courteous demeanor to callers
- Beyond administrative duties, I provide personalized tutoring sessions for students, delivering educational support tailored to individual learning needs and preferences.
Education
B.S in Psychology -
Spring Hill College
05.2024
High School Diploma -
Linden High School
05.2020
Skills
- Learning Agility
- Case Management
- HR
- Tech-Savvy
- Goal-Oriented
- Interpersonal and communication
- Adaptability and problem-solving
- Negotiation skills
- Team Collaboration
- Leadership
- Time Management
- Ethical conduct
Accomplishments
- Linden High School Principal's Award of Merit - I was able to achieve this award by being a outstanding student and always willing to help fellow students & administration.
- The National Society of Leadership - I am proud of this achievement because I had to work hard and maintain a certain grade point average to qualify and stay in this organization.
- Linden High School Honor Roll Award - I am proud of this achievement because I had to work hard and maintain excellent grades throughout the school year. I was given this award on several occasions throughout my process of attending Linden City School system.
- The Society for Advancement of Management- I am proud of this achievement because I had to work hard and maintain a excellent grade point average. This is a special achievemnet for me because I went outside of my own major into a business field to acquire more knowledge about the business aspect of things and I was able to see another light on things.
Research Projects
- Undergraduate Research Symposium- In the psychology of gender course, I researched gender-neutral toys to see if it would lessen the confusion between parents and children on why they should only be allowed to play with toys meant for their designated gender.
- Academic Services Psychology Program Recruiter- In my senior psychology course we had to help academic services with different tactics to recruit more freshman into the Psychology program at Spring Hill College. We was assigned two to three assignments every week that academic services implemented into their recruitment processes.
Hobbies and Interests
- Psychology
- Management
- Sociology
- Volunteer Work
Research Projects
- Undergraduate Research Symposium, 01/2023, 05/2023, Mobile, In a psychology of gender course, I did research on gender-neutral toys to see if it would lessen the confusion between parents and children on why they should only be allowed to play with toys that are meant for their designated gender. I was able to prove that gender-neutral toys are a better alternative than gender-focused toys for kids to play with.
Timeline
Sales Management Trainee
Enterprise Rent-A-Car
05.2024 - Current
Cashier
Linden Ace Hardware
05.2022 - 06.2023
Office Manager
The Foley Center
05.2021 - 05.2024
Office Manager/ Tutor
The Smartatorium
01.2021 - 05.2023
B.S in Psychology -
Spring Hill College
High School Diploma -
Linden High School