Myia Patterson
Millington,TN
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Personal Care Assistant - PRN
AllyCare LLC
Memphis, Tennessee
08.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Pharmacy Technician
Walgreens
10.2022 - 04.2024
- Deliver quality customer service, prepare prescriptions, field inquiries and escalate issues to the Pharmacist.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Patient Care Assistant
Methodist University Hospital
10.2022 - 04.2023
- Assist with basic care under the direction of a licensed nursing staff
- Perform duties such as monitoring of health status, feeding, bathing, and dressing patients.
Phlebotomy Intern
Baptist Memorial Hospital
05.2021 - 05.2022
- Enhanced patient experience by providing compassionate and efficient blood draw services.
- Collaborated with laboratory staff for accurate specimen labeling, reducing misidentification errors.
- Performed venipuncture procedures on diverse patient populations, ensuring safety and comfort during the process.
- Assisted in maintaining a clean and organized phlebotomy station, adhering to infection control protocols.
Education
No Degree - Nursing
University of Memphis
Memphis, TN 01.2024 - Current
Associate of Applied Science - Medical Labartory Technician
Southwest Community College
Memphis, TN 08.2021 - 05.2022
No Degree - Nursing
Bethel University
McKenzie, TN 08.2017 - 12.2018
Skills
- Phlebotomy (certificate)
- Over 100 venipunctures
- Works well under pressure
- CPR certified
- Excellent work ethic
- Team player
- Ability to multitask
- Adept at critical thinking
- Medical records review
- Pharmacy and customer records management
- Excellent written and oral communication
- Medical terminology knowledge
- Account management
- Analytical and Critical Thinking
- Customer Relations
- Excellent communication skills
Certification
First Aid/CPR Certified
Certified Phlebotomist Technician
Licensed Pharmacy Technician
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteTimeline
No Degree - Nursing
University of Memphis
01.2024 - Current
Personal Care Assistant - PRN
AllyCare LLC
08.2023 - Current
Pharmacy Technician
Walgreens
10.2022 - 04.2024
Patient Care Assistant
Methodist University Hospital
10.2022 - 04.2023
Associate of Applied Science - Medical Labartory Technician
Southwest Community College
08.2021 - 05.2022
Phlebotomy Intern
Baptist Memorial Hospital
05.2021 - 05.2022
No Degree - Nursing
Bethel University
08.2017 - 12.2018
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