Summary
Overview
Work History
Education
Skills
Timeline
Generic

My'ia Smith

Memphis,TN

Summary

Dynamic and results-driven professional with experience at FedEx, excelling in shipping and receiving. Proven ability to enhance workplace cleanliness and efficiency through effective package handling techniques. Strong interpersonal skills foster teamwork and improve morale, ensuring timely order fulfillment and exceptional customer service. Committed to maintaining a safe and organized work environment.

Overview

2
2
years of professional experience

Work History

Package Handler

FedEx
08.2024 - Current
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Followed safety regulations to maintain safe work environment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Online Picker

Walmart
01.2025 - 06.2025
  • Fostered positive relationships with peers through teamwork initiatives, leading to increased morale among Picker staff.
  • Streamlined order processing by organizing and maintaining a clean, efficient work area.
  • Expedited order fulfillment by efficiently navigating warehouse aisles and locating products quickly.
  • Ensured on-time delivery of orders by prioritizing tasks based on deadlines and shipping schedules.

Cashier

Family Dollar
06.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Front Desk Receptionist

Graceland
03.2023 - 08.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Collected room deposits, fees, and payments.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

High School Diploma -

Southeast High School
Springfield, IL
05-2022

Skills

  • Shipping and receiving
  • Package unloading
  • Workplace cleanliness
  • Loading and unloading

Timeline

Online Picker

Walmart
01.2025 - 06.2025

Package Handler

FedEx
08.2024 - Current

Cashier

Family Dollar
06.2024 - 10.2024

Front Desk Receptionist

Graceland
03.2023 - 08.2024

High School Diploma -

Southeast High School

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