Jamyia Williams
Meridian,MS
Summary
I significantly improved inmate supervision and staff coordination. My adeptness in communication skills is contributed to a secure, respectful environment. Proven track record in customer service roles, demonstrating adaptability and a commitment to excellence. Honorable Correctional Lieutenant with excellent communication and organizational talents. Safety-oriented and skilled in self-defense and suicide prevention. Adept at both pod and central control. Strong understanding of the laws, processes and procedures for registering, treating and maintaining prisoners.
Overview
7
7
years of professional experience
Work History
Correctional Lieutenant
MTC Corrections
07.2022 - Current
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Supervised Number employees and performance of tasks and managed Number offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Participated in development of correctional policies and procedures.
- Resolved issues and disputes between inmates professionally and respectfully.
Cashier/ Customer Service
Hair Queen Beauty Supply
04.2020 - 10.2022
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
McDonald's
04.2017 - 04.2021
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
East Mississippi Community College
Scooba, MSDiploma -
Meridian High School
Meridian, MS05.2019
Skills
- CPR Certified
- Excellent People Skills
- Leadership
- Strong Communication Skills
- Time Manageable
- Weapons Handling
- Self-defense techniques
- Substance Abuse Knowledge
- Inmate Supervision
Management Skills
Technical Skills
Timeline
Correctional Lieutenant
MTC Corrections
07.2022 - Current
Cashier/ Customer Service
Hair Queen Beauty Supply
04.2020 - 10.2022
Cashier
McDonald's
04.2017 - 04.2021
East Mississippi Community College
Diploma -
Meridian High School