Summary
Overview
Work History
Education
Skills
Timeline
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Kamani Moore-Callender

Summary

Highly motivated and experienced professional with a proven track record in achieving sales targets and driving revenue growth. Strong background in customer relationship management, excelling in building and maintaining long-term partnerships with clients. Exceptional communication skills, combined with ability to analyze market trends and identify new business opportunities, consistently contribute to the success of organizations. Seeking a challenging role to leverage expertise in driving business growth and exceeding sales targets.

Overview

7
7
years of professional experience

Work History

Sugarista/Front Desk

Sugaring NYC
03.2024 - Current
  • While working at Sugaring NYC I was taught the technique of organic sugaring waxing and the receptionist's responsibility.
  • My duties at the front desk included checking clients in and out, signing them up for membership, schedule/moving appointments i also controlled the tanning booth so I helped prepare the clients before and after each tan.
  • When we receive shipment, I unbox and restock the inventory room along with daily cleaning
  • As a sugarista at Sugaring NYC, I would greet each guest as I got them from the waiting room and then instruct them on what to do before the services.
  • I wax every area of the body and also perform v-facials
  • I sell scrubs and or ingrown product line and our healing oils to almost every guest that comes in for a wax

Esthetician / Studio Guide

Glowbar
05.2023 - 02.2024
  • Being an esthetician at Glowbar I have many responsibilities and goals that I must reach.
  • At Glowbar, I do 30-minute custom facials which can include derma-planing, extractions, chemical peels, microcurrent, LED therapy, and high-frequency.
  • One of my many goals is to sell at least 1000 dollars in products each month or at least 45 dollars worth of products each shift.
  • I also inform clients of the benefits of getting a membership and coming to get a facial monthly.
  • When I am not with a client I am responsible for keeping the sink clean and fully stocked. As the studio guide, I am responsible for making sure the laundry is constantly being done and folded neatly away so that the estheticians have clean sheets and towels for each client.
  • I also make sure the studio is clean at all times and the sink where clients wash their face is fully stocked with everything they may need
  • The role of the studio guide includes greeting clients when they enter the studio, helping them fill out forms, signing them up for membership, and scheduling their next appointment.
  • If it is their first time I explain the process in depth to make sure they understand what to do and expect out of the treatment they receive
  • Another one of my responsibilities as an esthetician at Glowbar is to learn each client's skincare routine to make sure it matches their skin concerns and needs. When needed I will give them recommendations on how to improve their routine to meet their needs and make sure they are using each product correctly.
  • After each facial, I give each client the necessary aftercare instructions and contraindications they should avoid for the next few days.
  • During the appointment, I write notes about how the client's skin was when they came in, and when the treatment was over. Also, I write down any reactions they may have had and recommend treatment so that I or any other esthetician may have an idea of the course of action that is necessary to help the client with their skincare goals.
  • I sometimes travel to other studios to help out if they need coverage.
  • Winner of first-ever glow-getter award

Wax Specialist

European Wax Center
10.2022 - 11.2023
  • My responsibilities as a wax specialist include waxing every area of the body, upselling services in the room, recommending products for guests to buy so that our retail conversion stays above 17%
  • While waxing eyebrows I also did shaping, trimming, and filling of the brows with the eyebrow pencils we sold in store
  • Other duties I am responsible for are greeting each guest as you get them from the lobby, cleaning the spa room and completing daily cleaning tasks at the end of each shift
  • While working here I was able to grow my waxing skills and gain confidence in the use of hard wax


  • I educate guests about pre and post wax care and remind them how important it is to stay consistent so that they can achieve their hair removal goals. I was also responsible for completing my daily sales goals
  • I informed each guest of the importance of having a consistent routine and great products to help with discoloration, ingrown hairs, and slowing of hair growth

Esthetician

Atelier Esthetics Clinic
03.2022 - 12.2022
  • Working as an esthetician at this clinic helped me learn how to communicate with clients effectively so that they understand the importance of keeping up with the after care after each facial
  • While working here I was responsible for doing many different types of facials and chemical peel along with H2O peels that are safe for pregnant clients
  • I performed paraffin wax treatments on the face, hands, and feet
  • I waxed clients using both hard and soft wax and tweeze to remove a hair that didn't get picked up by the wax and to help shape the brows
  • I was responsible for adding on extra service that would fit the client's needs and recommending products to take home to maintain good skin health
  • After each guest and at the end of the day I would complete spa duties to make sure the room was clean and ready for the next esthetician taking over
  • While working here I also performed back treatments to help with back acne and used machines such as high frequency, microcurrent, cavitation, and reflexology

Overnight Clerk

Quick Chek
02.2022 - 07.2022
  • As an overnight clerk at quick check I would clean the bathrooms every night as well as sweep and mop the whole store
  • Once I finished with that I would stock the store in between checking out customers
  • I would also help the deli make sandwiches and complete Uber eats orders
  • When we had delivery I would do counts to make sure what we received is what is on the order form
  • I would check the temperature of the freezer and fridge to make sure it was working properly
  • At the beginning and end of each of my shifts I would count the safe to make sure it was no less than 5000 dollars each time
  • When we hired new overnight clerks I would train them on the register and the policies we have to follow each night

Inventory Manager

Bath & Body Works
10.2017 - 12.2021
  • As a manager at bath and body works I would come in the store early to count registers and make sure the store is ready for opening
  • I also prepare the sales floor and back room for when shipment arrives
  • When shipment arrives I fill out the paperwork and make sure what's on the order receipt matches what is dropped off to us
  • Once shipment is set I push product out the the sales floor and make sure it's full and abundant
  • I organize the products that can't fit out in the back
  • I also assist customers while on the sales floor with finding products and recommendations
  • Also set sales goals for each hour so that we stay on plan for the day
  • As the inventory manager I had a small team which I delegated different tasks to and trained them on the proper way to stock the walls and understocks
  • We also did floor resets for each season and changed the display to match the pictograms we received
  • I was also responsible for overseeing the storage room we had in the mall to make sure nothing important was being left behind in there and that no product was being stored there

Online Grocery Pickup

Walmart
11.2019 - 02.2020
  • While working in this department I was responsible for picking items for multiple orders at a time
  • Once I got all the item in a certain category I would then bring it to the pick up area to place on the correct pallet based on time and order name
  • Once the order is ready for pickup I would bring it outside to meet the customer at their car and place the groceries in their trunk or any area they asked
  • Another one of my responsibilities was to place items in lockers for customers that place orders for items to be picked up in the store

Education

600 hour Esthetician Certificate -

Atelier Esthetique Institute
New York, New York

Biology major -

El Centro Community College
Dallas, Tx

High School Diploma -

Evolution Academy
Dallas, Tx

Skills

  • Dermaplane
  • Chemical peels
  • Waxing
  • Facials
  • Back treatments
  • Paraffin treatments
  • O2 peels
  • Micro-current
  • LED Therapy
  • Extractions
  • High Frequency
  • Upselling
  • Sales experience
  • Management
  • Microsoft Office software
  • Cashiering
  • Project Manager
  • Google Workspace
  • Customer Service
  • Administrative
  • Time Management
  • Communication
  • Teamwork
  • Problem Solving
  • Leadership
  • Attention to detail
  • Adaptability
  • Organization
  • Goal setting
  • Self-motivation
  • Listening
  • Positive attitude

Timeline

Sugarista/Front Desk

Sugaring NYC
03.2024 - Current

Esthetician / Studio Guide

Glowbar
05.2023 - 02.2024

Wax Specialist

European Wax Center
10.2022 - 11.2023

Esthetician

Atelier Esthetics Clinic
03.2022 - 12.2022

Overnight Clerk

Quick Chek
02.2022 - 07.2022

Online Grocery Pickup

Walmart
11.2019 - 02.2020

Inventory Manager

Bath & Body Works
10.2017 - 12.2021

Biology major -

El Centro Community College

High School Diploma -

Evolution Academy

600 hour Esthetician Certificate -

Atelier Esthetique Institute

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Kamani Moore-Callender