Myiesha Grooms
Dallas,TX
Summary
Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
4
4
years of professional experience
Work History
Machine Operator
Dart Container Corporation
01.2024 - Current
- Operated machinery to produce high-quality products while adhering to safety regulations.
- Monitored production processes, identifying and resolving operational issues proactively.
- Conducted routine maintenance on equipment, ensuring optimal performance and minimal downtime.
- Collaborated with team members to improve workflow efficiency and product quality standards.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Warehouse Associate
Hello Fresh
03.2022 - 06.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Customer Support/ Warehouse Ao
Neiman Marcus
09.2021 - 03.2023
- Resolved customer issues efficiently and escalated significant matters to supervisor.
- Addressed customer inquiries with professionalism.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided primary customer support to internal and external customers.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Audited and corrected discrepancies in inventory numbers.
- Completed physical inventory counts each month.
- Documented production metrics to assist management in making informed operational decisions.
- Recorded daily activities for inventory control.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Ensured accurate and timely order fulfillment.
Education
Associate Degree In Nursing - Science, Technology, And Society
Pinellas County Job Corps
St. Petersburg, FLAssociate Of Arts And Sciences - Early Childhood Education
St.Petersburg College
St. Petersburg, FLAssociate Of Arts And Sciences - Early Childhood Education
Seminole State College of Florida
Sanford, FLDiploma -
Seminole High School
Sanford, FL05.2014
Skills
- Obstacle Removal
- Document Updates
- Organization and Categorization
- Environmentally Controlled Storage
Education
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Timeline
Machine Operator
Dart Container Corporation
01.2024 - Current
Warehouse Associate
Hello Fresh
03.2022 - 06.2023
Customer Support/ Warehouse Ao
Neiman Marcus
09.2021 - 03.2023
Associate Degree In Nursing - Science, Technology, And Society
Pinellas County Job Corps
Associate Of Arts And Sciences - Early Childhood Education
St.Petersburg College
Associate Of Arts And Sciences - Early Childhood Education
Seminole State College of Florida
Diploma -
Seminole High School
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