Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myisha Babauta

Clarksville,Tennessee

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.


Marine Corps Veteran.

Overview

4
4
years of professional experience

Work History

Product Support Specialist

Turbo Tax
01.2025 - Current
  • Utilized strong communication skills to relay technical information and instructions clearly and accurately.
  • Implemented technical solutions for improved customer satisfaction, addressing various client needs.

Healthcare Customer Service Representative

WellBe Medical
10.2024 - 01.2025
  • Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
  • Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.

Customer Service Representative

SafeRide Health
05.2024 - 07.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Customer Service Representative

Federal Long Term Care Insurance Program
09.2023 - 12.2023
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
  • Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.

Technical Support Advisor

Kelly Connect Services
11.2021 - 06.2022
  • Improved overall user experience by providing personalized assistance based on individual client needs.
  • Fostered positive relationships with clients through clear communication, active listening, and following up on resolved issues.

Education

Some College (No Degree) - Business Management

Nashville State Community College
Nashville, TN

Dental Assistant

Daymar College
Clarksville, TN
10-2018

High School Diploma -

North Hardin High School
Radcliff, KY
06-2010

Skills

  • Ensures high-quality customer interactions
  • Self-driven project management
  • Active listening skills
  • Effective written and verbal communication
  • Effective conflict resolution
  • Organizational time strategies

Timeline

Product Support Specialist

Turbo Tax
01.2025 - Current

Healthcare Customer Service Representative

WellBe Medical
10.2024 - 01.2025

Customer Service Representative

SafeRide Health
05.2024 - 07.2024

Customer Service Representative

Federal Long Term Care Insurance Program
09.2023 - 12.2023

Technical Support Advisor

Kelly Connect Services
11.2021 - 06.2022

Some College (No Degree) - Business Management

Nashville State Community College

Dental Assistant

Daymar College

High School Diploma -

North Hardin High School

Similar Profiles

CREATE PROFILE