Myisha Carter
Fayetteville,NC
Summary
Driven and meticulous, excelled at FMC Carswell by enhancing data entry accuracy and boosting customer service satisfaction. Leveraged strong problem-solving skills and computer proficiency to streamline operations and support team efficiency. Achieved notable improvements in inventory organization, demonstrating a commitment to excellence and a results-driven approach.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
FMC Carswell
01.2024 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Warehouse Associate
FMC Carswell
05.2023 - 09.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Laundry Attendant
FMC Carswell
12.2022 - 05.2023
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
Customer Service Representative
Sutherland Call Center
11.2018 - 02.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate of Arts - Graphic Design
Art Institute of Raleigh-Durham
Durham, NC05.2011
High School Diploma -
South View High School
Hope Mills, NC06.2008
Skills
- Customer Service
- Data Entry
- Computer Skills
- Time Management
- Strong Problem Solver
- Meticulous attention to detail
- Deadline-oriented
- Inventory organization
Timeline
Administrative Assistant
FMC Carswell
01.2024 - 09.2024
Warehouse Associate
FMC Carswell
05.2023 - 09.2024
Laundry Attendant
FMC Carswell
12.2022 - 05.2023
Customer Service Representative
Sutherland Call Center
11.2018 - 02.2020
Associate of Arts - Graphic Design
Art Institute of Raleigh-Durham
High School Diploma -
South View High School
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