Myisha Chaney
Sacramento,CA
Summary
Experienced professional with a diverse background in customer service, caregiving, logistics, and cannabis industry. Demonstrated proficiency as a package handler at UPS, ensuring timely and accurate handling of shipments while maintaining excellent customer relations. Skilled in utilizing logistics software and systems to track packages and resolve any issues promptly. Developed strong organizational and multitasking abilities while managing front desk operations and assisting customers with inquiries, ensuring a smooth and positive experience.
Overview
11
11
years of professional experience
Work History
Bakery Associate
Mary Ann’s Bakery
Sacramento, California
05.2024 - Current
- Adhered strictly to all food safety guidelines while preparing baked goods.
- Followed procedures, methods and sequence of operations in performing daily tasks.
- Prepared products for packaging on multiple assembly lines.
- Observed production processes and quickly identified issues to reduce downtime.
- Monitored production line to watch for pile-ups and jams.
- Assisted in packaging and boxing of baked goods.
- Ensured compliance with health regulations related to food handling and storage.
- Maintained cleanliness of work areas throughout shift.
Caregiver
IHSS Public Authority
Sacramento, California
09.2022 - 10.2023
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Provided emotional support to clients during difficult times.
Cannabis Trimmer
Green Leaf LLC
Sacramento, California
04.2021 - 01.2022
- Harvested plants and transplanted or potted and labeled.
- Cleared and maintained irrigation ditches for adequate water flow, dust suppression and crop growth.
- Cultivate and care for cannabis plants, monitoring growth conditions such as light, temperature, humidity, and nutrient levels.
- Collaborate with the cultivation team to harvest, trim, dry, and cure cannabis plants, following established processes to maintain product quality and consistency.
Package Handler
UPS
Sacramento, California
11.2018 - 12.2019
- Demonstrated ability to lift up to 75 pounds safely and repeatedly.
- Loaded and unloaded packages from trucks, consistently meeting deadlines.
- Organized work area to ensure efficient workflow processes were maintained.
- Followed procedures, methods and sequence of operations in performing daily tasks.
- Adhered to all safety procedures and regulations in the • workplace.
- Prepared products for packaging on multiple assembly lines.
- Observed production processes and quickly identified issues to reduce downtime.
- Monitored production line to watch for pile-ups and jams.
- Followed all safety regulations and procedures when handling packages.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
Guest Service Representative
Blue Ribbon Staffing
Sacramento, CA
12.2016 - 05.2017
- Provided exceptional customer service by greeting guests, responding to inquiries, and resolving complaints.
- Resolved guest complaints in a professional manner.
- Maintained cleanliness of lobby area and front desk counter.
- Adhered to company standards for guest satisfaction ensuring an enjoyable experience for all visitors.
- Answered incoming calls promptly and courteously, providing accurate information about the hotel services.
- Addressed customer complaints and provided timely solutions.
- Developed a strong understanding of company policies and procedures.
- Greeted and welcomed guests in a warm and friendly
Receiving Clerk
State Of California Franchise Tax Board
Sacramento, California
02.2014 - 05.2016
- Opened and sorted W-2's, tax forms, checks and money orders.
- Organized office operations and procedures, including filing systems, data entry, and record keeping.
- Created spreadsheets and documents using Microsoft Office Suite applications such as Word, Excel, PowerPoint and Outlook.
- Managed daily mail distribution both internally and externally utilizing USPS services.
Education
High School Diploma -
Albert Powell High School
Yuba City, CA12-2007
Skills
- Shipping and Receiving
- Inventory Management
- Attention to Detail
- Compassion
- Flexibility
- Problem solving
- Time Management
- Customer Service
- Problem Solving
- Good Telephone Etiquette
- Multitasking
- Packaging expertise
Timeline
Bakery Associate
Mary Ann’s Bakery
05.2024 - Current
Caregiver
IHSS Public Authority
09.2022 - 10.2023
Cannabis Trimmer
Green Leaf LLC
04.2021 - 01.2022
Package Handler
UPS
11.2018 - 12.2019
Guest Service Representative
Blue Ribbon Staffing
12.2016 - 05.2017
Receiving Clerk
State Of California Franchise Tax Board
02.2014 - 05.2016
High School Diploma -
Albert Powell High School