Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myisha Sherman

Store Manager
Huntsville,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Thrift Store Manager

The Good Shepherd Mission
02.2023 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Completed point of sale opening and closing procedures
  • Help Assist Community Service and Volunteer workers to obtain hours needed. .

Customer Service Representative

Alorica
03.2020 - 12.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Office Manager

M&R Realty
01.2016 - 02.2020
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

Certificate - Front Office Managment

Lonestar College Kingwood
Kingwood, TX
2012

Associate of Science - Early Childhood Education

Riverside Community College
2002

Skills

  • Staff Supervision
  • Recruitment and Hiring
  • Cash Handling
  • Merchandise Planning
  • Problem Solving
  • Conflict Resolution
  • Community Outreach
  • Inventory Management
  • Donation Processing
  • Team Building
  • Store Operations
  • Customer Service
  • Loss Prevention

Timeline

Thrift Store Manager

The Good Shepherd Mission
02.2023 - Current

Customer Service Representative

Alorica
03.2020 - 12.2021

Office Manager

M&R Realty
01.2016 - 02.2020

Certificate - Front Office Managment

Lonestar College Kingwood

Associate of Science - Early Childhood Education

Riverside Community College

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Myisha ShermanStore Manager