MyJah Bourne

Identify potential customers, build relationships with them by understanding their needs, present your company's products or services as solutions to those needs, negotiate terms, and ultimately close deals to achieve sales targets, all while maintaining strong customer relationships and providing excellent serviceI’m

As a non-phone chat specialist, I primarily interact with customers through the online chat service, where I answer their questions, help them navigate the website, troubleshoot any issues they may be experiencing, and provide information about the products or services, all through written communication

Resolving customer inquiries, handling complaints, and ensuring satisfaction through active listening and empathetic communication

I was responsible for collecting and analyzing data, running statistical models and creating visual presentations to communicate the findings of problem to get solutions.

Resolving customer inquiries, handling complaints, and ensuring satisfaction through active listening and empathetic communication