Myjoi Hollinquest
Sherman Oaks,CA
Summary
Driven professional with a proven track record in compassionate caregiving and efficient customer service, as demonstrated at IHSS In Home Support Services. Skilled in emotional support and grooming assistance, adept at fostering independence in clients while ensuring safety and comfort. Excelled in fast-paced environments, significantly enhancing customer satisfaction and operational efficiency. Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IHSS Care Provider
IHSS In Home Support Services
2021.05 - Current
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted clients with daily living activities, promoting independence and quality of life.
- Assisted disabled clients to support independence and well-being.
Receptionist
Child Care Resource Center
2020.11 - 2021.08
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Package Handler
FedEx:Ground
2019.10 - 2020.06
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Proved successful working within tight deadlines and a fast-paced environment.
Cashier
Gamestop
2019.04 - 2020.02
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Walmart
2018.01 - 2018.06
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier
Claires
2017.11 - 2018.01
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
Associate of Arts - Medical Technology
Antelope Valley College
Lancaster, CA12.2024
Skills
- Emotional Support
- Grooming assistance
- Physical mobility support
- Compassionate Caregiving
Certification
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
- Food Safety Manager Certification – ServSafe or National Restaurant Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Child Development Associate (CDA) Certificate
- [State] Driver's License
- First Aid Certification
- ServSafe Food Handler's Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
IHSS Care Provider
IHSS In Home Support Services
2021.05 - Current
Receptionist
Child Care Resource Center
2020.11 - 2021.08
Package Handler
FedEx:Ground
2019.10 - 2020.06
Cashier
Gamestop
2019.04 - 2020.02
Cashier
Walmart
2018.01 - 2018.06
Cashier
Claires
2017.11 - 2018.01
Associate of Arts - Medical Technology
Antelope Valley College
- Home Health Aide Certification (HHA) - National Association for Home Care & Hospice.
- Food Safety Manager Certification – ServSafe or National Restaurant Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- Child Development Associate (CDA) Certificate
- [State] Driver's License
- First Aid Certification
- ServSafe Food Handler's Certification
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