My’Joy Travis
Concord,NC
Summary
Dedicated professional with a proven track record at Ohio Living, excelling in patient care and dietary services. Leveraged strong communication skills and attention to detail to enhance patient experiences and safety. Demonstrated expertise in cleanliness standards and team collaboration, contributing to a positive and efficient work environment. Achieved significant improvements in patient satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Shoe Sales Associate
Shoe Dept. Encore
05.2024 - Current
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
- Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
- Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Handled cash register transactions efficiently, ensuring accurate payment processing while maintaining a friendly demeanor towards customers.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
- Participated in ongoing product training sessions to stay well-informed about new footwear arrivals and upcoming releases from popular brands.
Health Care Assistant
Ohio Living
03.2024 - 06.2024
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Maintained clean environment with due consideration to health and safety issues and infection control policy.
- Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
- Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
- Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
- Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
- Improved patient outcomes by closely monitoring for signs of distress or complications and promptly alerting nursing staff.
Dietary Aide
Ohio Living
03.2024 - 06.2024
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Discarded outdated food products and maintained waste disposal procedures.
Education
Central Cabarrus Highschool
Concord, NCSkills
- Fashion sense
- Brand awareness
- Stock replenishment
- Organization
- Foot health
- Hospitality and accommodation
- Team supervision
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Strong communication and interpersonal skills
- Reliable and responsible
- Cleaning and sanitizing
- Multitasking
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Flexible hours
- Task prioritization
- Safety and cleanliness standards
- Self motivation
- Professionalism
Timeline
Shoe Sales Associate
Shoe Dept. Encore
05.2024 - Current
Health Care Assistant
Ohio Living
03.2024 - 06.2024
Dietary Aide
Ohio Living
03.2024 - 06.2024
Central Cabarrus Highschool