Summary
Overview
Work History
Education
Skills
Timeline
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Mykaela Blake

Cheltenham,MD

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience

Work History

Beauty Consultant

JCPenney
Waldorf, MD
09.2023 - Current
  • Provided beauty advice and product recommendations to customers.
  • Assisted customers in selecting products based on their individual needs and preferences.
  • Demonstrated knowledge of the latest makeup trends and techniques.
  • Maintained accurate records of client purchases and services rendered.
  • Tracked inventory levels of beauty products and restocked shelves when necessary.
  • Handled cash register transactions accurately and efficiently.
  • Ensured all equipment was clean and sanitized between uses for safety reasons.
  • Engaged with customers in a friendly manner to build strong relationships.
  • Educated customers on proper application techniques for cosmetics products.
  • Adhered to all relevant health and safety regulations at all times during work hours.
  • Communicated effectively with colleagues in order to ensure smooth operations within the store.

Administrative Assistant

Fort Washington Adventist Apartments
Fort Washington, MD
08.2023 - 09.2023
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.

System Specialist Intern

GEICO
Chevy Chase, MD
10.2021 - 10.2022
  • Provided technical assistance to system users by responding to inquiries, troubleshooting problems, and resolving issues.
  • Ensured compliance with applicable laws and regulations related to information security.
  • Maintained positive working relationship with fellow staff and management.
  • Collaborated with IT team members to identify system requirements and resolve problems.
  • Responded promptly to customer inquiries via phone or email.
  • Handled customer service issues by providing guidance or escalating for advanced support.
  • Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
  • Developed and maintained strong relations with customers to meet quality expectations.

Education

Information Technology

Year Up
National Capital Region
07-2021

Elizabeth Seton High School
Bladensburg, MD
05-2017

Media Production

Prince George's Community College
Upper Marlboro, MD

Mass Communications

Lincoln University
Lincoln University, PA

Skills

  • Beauty Product Application
  • Client Communication Skills
  • Eyebrow styling
  • Color Selection Expertise
  • Customer Service Expertise
  • Diagnose Network Problems
  • Critical Thinking Skills
  • Collaborative Team Engagement
  • Effective Listening
  • Support Services
  • Proficient Solution Execution

Timeline

Beauty Consultant

JCPenney
09.2023 - Current

Administrative Assistant

Fort Washington Adventist Apartments
08.2023 - 09.2023

System Specialist Intern

GEICO
10.2021 - 10.2022

Information Technology

Year Up

Elizabeth Seton High School

Media Production

Prince George's Community College

Mass Communications

Lincoln University

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Mykaela Blake