Mykaela Sloss
Odessa,TX
Summary
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in [Desired Position] role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Car Wash Employee
TOMMYS Express
11.2023 - 01.2025
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
Hostess
Texas Roadhouse
07.2022 - 04.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Cashier Team Lead
Raising Cane's
06.2022 - 10.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High school diploma -
Home School
Odessa, TX05-2022
Skills
- Front Desk
- Host/Hostess
- Restaurant Experience
- Cleaning Experience
- Serving Experience
- Cash Handling
- Babysitting
- Kitchen Experience
- Communication Skills
- Excellent customer service
- Customer service
- Teamwork and contribution
- Effective multitasking
- Phone etiquette
- Greeting guests
- Guest engagement
Certification
Driver's License
Languages
English
Timeline
Car Wash Employee
TOMMYS Express
11.2023 - 01.2025
Hostess
Texas Roadhouse
07.2022 - 04.2023
Cashier Team Lead
Raising Cane's
06.2022 - 10.2022
High school diploma -
Home School
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