Summary
Overview
Work History
Education
Skills
Timeline
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Mykaela Smith

Mesquite,TX

Summary

Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced proficiency and demonstrated skill managing and driving multiple projects with minimal supervision. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Process Assistant

Amazon
08.2021 - Current
  • Maintained working knowledge of latest industry techniques, methods and equipment.
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
  • Conducted training and change management processes to improve operations.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.

Assistant Produce Department Manager

Kroger
05.2019 - 01.2021
  • Administrated a team of employees to ensure quality service to all customers
  • Composed schedules weekly with the exceptions of hour limitations and availability
  • Proposed solutions to business problems and hindering setbacks
  • Adapted to unpredictable circumstances such as Product delays, increase in demand, and short staffed
  • Purchased produce following guidelines of marketing plan.

Welcome Student Coordinator

Weeks
01.2017 - 01.2018
  • Coordinated program and committee meetings of faculty, students and community members.
  • Created WOW socials and interacting activities for WOW members
  • Supervised WOW scheduling and contributed to weekly department meetings
  • Established a Fundraising event Dunking for Donuts to promote Bounce Back with the Jacks
  • Motivated and challenged members with engaging peer actives, projects, and service projects


SFASU Orientation leader

SFASU Orientation Programs
01.2016 - 01.2018
  • Demonstrated effective communication to large groups during high pressure encounters
  • Organized a receipt book and handled money transactions
  • Assisted with transition to college life by providing one-on-one support.
  • Facilitated group activities among assigned students and promoted community bonds through engaging events.

Education

Bachelor of Fine Arts - Cinematography

Stephen F. Austin State University
Nacogdoches, TX
12.2019

Skills

  • Order Preparation
  • Process Adjustment
  • Customer Satisfaction
  • Multitasking and Time Management
  • Strong Organizational Skills
  • Operational Efficiency
  • Employee Performance Reviews
  • Proactive and Focused
  • Social Media Monitoring

Timeline

Process Assistant

Amazon
08.2021 - Current

Assistant Produce Department Manager

Kroger
05.2019 - 01.2021

Welcome Student Coordinator

Weeks
01.2017 - 01.2018

SFASU Orientation leader

SFASU Orientation Programs
01.2016 - 01.2018

Bachelor of Fine Arts - Cinematography

Stephen F. Austin State University

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Mykaela Smith