Mykah Bisson

As a Resident Assistant, I supervised and supported residents to ensure safety, compliance, and a positive living environment. I guided first-year students through their college transition and connected them to key campus resources. I managed administrative duties, responded to emergencies, and facilitated conflict resolution. I also organized events and team-building activities to build community and promote engagement. Throughout my role, I prioritized inclusion, equity, and student development by fostering personal and academic growth.

As a hotel receptionist, I managed guest check-ins, check-outs, reservations, and handled billing adjustments. I issued room keys, processed guest requests, and provided information about hotel amenities, and local attractions. I maintained a professional appearance, upheld confidentiality, and ensured that quality standards were met. Clear communication with guests and teamwork were key to delivering excellent service. I also supported emergency preparedness by printing guest lists, and staying organized.