Mykah Shelton
Peoria,IL
Summary
Dynamic professional with a proven track record, enhancing store appearance and customer experience through meticulous stock management and pricing accuracy. Skilled in team leadership and problem-solving, fostering a positive work environment and driving sales growth. Demonstrates exceptional customer service and workload management abilities, ensuring operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Merchandiser/Stocker
Sam's Club
Peoria, IL
07.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Assistant Manager
Rainstorm Car Wash
Bourbonnais, IL
08.2021 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sports Specialist
YMCA
Kankakee, IL
09.2022 - 06.2024
- Ensured adherence to all necessary safety protocols, maintaining a safe and healthy environment for athletes at all times.
- Promoted a positive sporting culture by enforcing fair play rules during competitions and practices sessions.
- Mentored young athletes, fostering a sense of teamwork, dedication, and perseverance towards achieving goals.
- Navigated difficult situations using effective communication and explanation of game rules.
- Communicated with fans, coaches, players, and other umpires.
Education
No Degree - HVAC/R
Midwest Technical Institute
East Peoria, IL04-2025
Certification
- ESCO Employment Ready Electrical Certification
- ESCO Employment Ready A/C Certification
- ESCO Employment Ready Heat Pump Certification
- ESCO Employment Ready Electric Heat Certification
- ESCO Employment Ready Gas Heat Certification
- ESCO A2L Refrigerant Certification
- EPA Universal Certification
- Forklift Certification
Timeline
Merchandiser/Stocker
Sam's Club
07.2024 - Current
Sports Specialist
YMCA
09.2022 - 06.2024
Assistant Manager
Rainstorm Car Wash
08.2021 - 07.2024
No Degree - HVAC/R
Midwest Technical Institute