Mykailah Lucas
Pickerington,OH
Summary
Detail-oriented healthcare professional with a Bachelor’s in Technical Management (Health Information Management concentration) and strong experience in regulatory compliance, data analysis, and healthcare operations. Proven ability to conduct audits, ensure adherence to federal and state regulations, and support program administration. Skilled in evaluating data, identifying risks, and developing process improvements. Adept at preparing reports, collaborating with cross-functional teams, and providing administrative and operational support in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Coding Specialist
Eyecare Partners
Cincinnati, OH
05.2024 - Current
- Conduct detailed reviews of patient records to ensure compliance with federal regulations and billing standards
- Analyze coding and billing data to identify discrepancies and ensure accurate reimbursement
- Utilize EHR systems to manage high-volume healthcare data and maintain data integrity
- Apply critical thinking to interpret medical documentation and ensure proper code assignment
- Stay current on CMS guidelines and regulatory updates impacting healthcare operations
Medical Biller & Coder
Quantum Health
Dublin, OH
03.2023 - 05.2024
- Performed data analysis and auditing of patient records to ensure compliance with state and federal regulations
- Maintained accurate and confidential patient data in accordance with HIPAA requirements
- Identified and resolved billing discrepancies through research and data validation
- Collaborated with internal teams to improve billing accuracy and operational efficiency
- Supported administrative processes related to healthcare service delivery
Oncology Pharmacology Administrator
Central Ohio Urology
Columbus, OH
10.2022 - 02.2023
- Conducted comprehensive reviews of oncology claims and clinical documentation to ensure compliance with federal regulations, state policies, and organizational procedures
- Analyzed denied, high-risk, and complex claims to identify trends, potential compliance risks, and implemented corrective actions
- Prepared detailed financial, operational, and compliance reports to support administrative decision-making and program oversight
- Collaborated with healthcare providers, pharmacy teams, and insurance payers to resolve complex billing, reimbursement, and regulatory issues
- Ensured adherence to coding standards (CPT, ICD-10, HCPCS) and payer requirements for oncology pharmacological treatments and services
- Supported administrative processes related to oncology medication services, including prior authorizations and reimbursement workflows
- Assisted in maintaining compliance with healthcare regulations, including HIPAA and CMS guidelines, within oncology and pharmacology operations
Pharmacy Team Lead
PharmScript Pharmacy
Columbus, OH
08.2021 - 10.2022
- Led daily pharmacy operations by coordinating staff workflows and ensuring timely, accurate processing of patient and medication data
- Monitored and enforced compliance with federal regulations, state policies, and organizational procedures, including HIPAA standards
- Reviewed and validated patient records, claims, and insurance information to identify discrepancies and reduce billing errors
- Analyzed operational processes and implemented improvements to enhance efficiency, accuracy, and service delivery
- Provided training and guidance to team members on data entry standards, compliance requirements, and workflow procedures
Medical Records Supervisor
ProCare LTC Pharmacy
Worthington, OH
08.2020 - 08.2021
- Oversaw medical records management for 2,000+ patients across multiple facilities
- Developed and maintained procedures to ensure compliance with privacy laws and data regulations
- Conducted internal audits of records for accuracy and completeness
- Coordinated secure transfer of medical records in accordance with legal requirements
- Identified process improvements to enhance data management efficiency
Education
Bachelor of Science in Technical Management - Health Information Management
DeVry University
12-2025
Certificate in Medical Billing & Coding - undefined
DeVry University
10-2023
Skills
- Program Management
- Regulatory Compliance
- Health Administration
- Operational & Administrative Support
- Data Analysis & Reporting
- Policy & Procedure Compliance
- Auditing & Quality Assurance
- Risk Identification
- Critical Thinking
- Attention to Detail
- HIPAA Compliance
- EHR Systems (NextGen)
- Microsoft Office Suite
Certification
- Certified Coding Associate (CCA) – Active (2025–2027)
- Pharmacy Technician Registration – Ohio
Timeline
Medical Coding Specialist
Eyecare Partners
05.2024 - Current
Medical Biller & Coder
Quantum Health
03.2023 - 05.2024
Oncology Pharmacology Administrator
Central Ohio Urology
10.2022 - 02.2023
Pharmacy Team Lead
PharmScript Pharmacy
08.2021 - 10.2022
Medical Records Supervisor
ProCare LTC Pharmacy
08.2020 - 08.2021
Certificate in Medical Billing & Coding - undefined
DeVry University
Bachelor of Science in Technical Management - Health Information Management
DeVry University