Summary
Overview
Work History
Education
Skills
References
Locations
Timeline
Generic

Mykala Hedgepeth

Summary


Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

8
8
years of professional experience

Work History

Caregiver/Nanny

07.2022 - Current
  • Assist during high need's pregnancy and transitioned to a caregiver after birth
  • Preparing and giving meals, administer medicine and doing housework and laundry
  • Provide the daily necessities for both child and mother

Production Worker

UniFirst
07.2021 - 07.2022
  • Maintained a clean and safe work environment while adhering to safety protocols
  • Followed detailed instructions from supervisors from daily tasks
  • Operated machines safely by following OSHA standards

Host

Kansas Star Casino
02.2018 - 07.2022
  • Greeted guests in a friendly and professional manner while providing excellent customer service
  • Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones
  • Demonstrated strong problem-solving skills, supported servers and bussers through high-volume shifts with food running and table clearing

Recreation Aide

Tornado Alley
08.2017 - 12.2021
  • Greeted new arrivals to activities, explained facility rules and encouraging participation
  • Maintained a safe environment by monitoring participant's behavior and addressing any issues promptly
  • Performed administrative tasks including data entry into computer systems or filing paperwork

Kitchen Steward

Kansas Star Casino
06.2016 - 02.2017
  • Adhere strictly to all sanitation procedures outlined by Health Department regulations
  • Operated dishwashing machine, assist cooks with plating meals when needed
  • Made sure that all workstations were always kept clean and tidy

Education

Associate in arts - General Science

Hutchinson Community College
Hutchinson, Kansas
05.2017

Certification in Nursing Aide -

Wichita Area Technical College
Wichita, Kanas
05.2017

Skills

  • Verbal and written communication skills
  • Multitasking proficiency
  • Team player mentality
  • Cash handling
  • Customer service excellence

References

Available upon request

Locations

  • Derby, Kansas, 67037
  • Dallas, Texas, 75234

Timeline

Caregiver/Nanny

07.2022 - Current

Production Worker

UniFirst
07.2021 - 07.2022

Host

Kansas Star Casino
02.2018 - 07.2022

Recreation Aide

Tornado Alley
08.2017 - 12.2021

Kitchen Steward

Kansas Star Casino
06.2016 - 02.2017

Certification in Nursing Aide -

Wichita Area Technical College

Associate in arts - General Science

Hutchinson Community College

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Mykala Hedgepeth