Mykala Pakeman
Antioch,CA
Summary
Dynamic and adaptable professional with a multifaceted background in serving, warehouse operations, and educational support as a center assistant. Proficient in delivering exceptional customer service, managing inventory, and providing classroom assistance. With a background in both hospitality and education, I excel at fostering positive relationships with customers, colleagues, and students alike. Known for my strong communication skills, attention to detail, and ability to thrive in fast-paced environments, I am committed to contributing positively to any team and delivering outstanding results.
Overview
2
2
years of professional experience
Work History
Center Assistant
Kumon
04.2023 - 08.2023
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of over 30 students, resulting in a 25% increase in independent learning capabilities.
- Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.
- Contributed to a welcoming environment by maintaining clean and organized common areas for clients and staff members.
Warehouse Associate
Amazon
06.2021 - 03.2023
- Achieved a daily pick rate of 300+ items through proficient utilization of electronic scanners, contributing to a remarkable 25% increase in overall warehouse productivity.
- Conducted comprehensive inventory control activities including accurate counting, stocking, and replenishment of merchandise, ensuring optimal stock levels and minimizing out-of-stock situations.
- Contributed significantly to the reduction of product damage by implementing proper handling techniques and ensuring appropriate storage procedures, thereby safeguarding the integrity of materials and optimizing warehouse operations.
Server
Ellie's Baked Eggs
04.2022 - 02.2023
- Achieved a 95% customer satisfaction rate by providing attentive service and accurately fulfilling orders, resulting in positive feedback and repeat business.
- Effectively managed up to five tables simultaneously, demonstrating strong multitasking skills while maintaining exceptional service quality and guest satisfaction.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Science - Computer Science
Diablo Valley College
Pleasant Hill, CAHigh School Diploma -
San Leandro High School
San Leandro, CASkills
- Problem Solving
- Multitasking
- Time Management
- Customer Service
- Critical Thinking
- Clear Communication
Timeline
Center Assistant
Kumon
04.2023 - 08.2023
Server
Ellie's Baked Eggs
04.2022 - 02.2023
Warehouse Associate
Amazon
06.2021 - 03.2023
Associate of Science - Computer Science
Diablo Valley College
High School Diploma -
San Leandro High School