Mykala Parks
Rutledge,TN
Summary
Motivated Employee with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients and advance change for communities in need. Committed to finding resources and providing services to strengthen home, school and community partnerships. Accomplished at resolving conflict and encouraging positive relationships. Adept educator with over 1 year teaching courses in Transition. Determined and passionate with excellent capabilities in building student rapport and creating exemplary study guides. Dependable instructor with success providing educational assistance and instruction to various levels of learners. Committed to providing students with necessary tools to achieve academic goals, instilling love of learning, and cooperative teamwork.
Overview
9
9
years of professional experience
Work History
Student Teacher
Joppa Elementary
02.2024 - 05.2024
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Mentored new teachers in effective instructional strategies and classroom management techniques, contributing to a successful school community.
- Supported diverse learners with differentiated instruction strategies tailored to individual needs and abilities.
- Promoted a positive learning environment by establishing clear expectations, enforcing classroom rules, and fostering open communication.
- Provided constructive feedback on student work, guiding them toward improvement while building their confidence in their abilities.
- Developed culturally responsive curriculum materials that acknowledged diverse perspectives and promoted inclusivity within the classroom setting.
Transition Instructor
The Access Academy
08.2021 - 02.2024
- Taught students across multiple classifications and degrees of special needs.
- Emphasized safe working and classroom conditions and practices.
- Increased student participation by facilitating interesting and relevant transition skill lessons.
- Led activities that developed students' physical, emotional and social growth.
- Created transitional curriculum for special education students using various instructional techniques and technologies.
- Observed other instructors and lecturers, gathering valuable techniques to be implemented into future lectures and courses.
Social Worker Case Manager 2
Department Of Children's Services, State Of TN
06.2020 - 08.2021
- Carried Caseload maximum of 20 cases, including children aging from 0-17.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Interviewed clients, families or groups to assess situations, limitations and issues and implement services to address needs.
- Testified under oath as child advocate in family court to assist with child custody decisions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Data Entry Specialist
Fenco Supply Company
06.2019 - 09.2019
- Monitored database updates and verified for correctness
- Kept optimal quality levels to prevent critical errors and support team performance targets
- Corrected any data entry error to prevent later issues such as duplication or data degradation
- Organized, sorted and checked inventory and sales input data against original documents
- Completed data entry tasks with accuracy and efficiency
- Managed large data projects, including workflow scheduling, data entry and accuracy verification
- Located and corrected data entry errors and reported to management
Server
Roberto's Italian Ice
01.2017 - 05.2019
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Trained team members in successful strategies to meet operational and sales targets
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Secretary
Fenco Supply Company
05.2015 - 08.2017
- Answered and directed calls using multi-line switchboard
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Maintained fully functional office equipment and well-organized supplies to enhance team productivity
Education
Master of Arts - Elementary Education
Walden University
Minneapolis, MN05.2024
Bachelor of Science - Healthcare Administration
King University
Bristol, TN05.2020
Minor - Psychology
King University
Bristol, TN05.2020
Skills
- Case management
- Referrals and networking
- Client Needs Assessment
- Confidential case documentation
- Written and verbal communication
- Analytical thinking
- Proficient in Microsoft
- Planning and Coordination
- Organization and Time management
- Detail-oriented
- Adaptability
- Service monitoring and evaluation
Accomplishments
Graduate of King University with Dean's and President's list all 2 years attending, and received a 3.7 GPA.
Graduate of Walden University MAT program with a 3.75 GPA
Timeline
Student Teacher
Joppa Elementary
02.2024 - 05.2024
Transition Instructor
The Access Academy
08.2021 - 02.2024
Social Worker Case Manager 2
Department Of Children's Services, State Of TN
06.2020 - 08.2021
Data Entry Specialist
Fenco Supply Company
06.2019 - 09.2019
Server
Roberto's Italian Ice
01.2017 - 05.2019
Secretary
Fenco Supply Company
05.2015 - 08.2017
Master of Arts - Elementary Education
Walden University
Bachelor of Science - Healthcare Administration
King University
Minor - Psychology
King University
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