Mykalah Dixon
Fort Lauderdale,FL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
Work History
Warehouse Associate
Amazon
Fort Lauderdale, FL
05.2024 - Current
- Assisted in training new associates on safety protocols and operational procedures.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Customer Service Representative
Nations Benefits
Fort Lauderdale, FL
04.2023 - 06.2023
- Delivered prompt and accurate responses to customer inquiries, fostering satisfaction and loyalty.
- Guided customers through benefits program navigation, ensuring comprehensive understanding of available options.
- Navigated high-stress situations with composure, ensuring professionalism while resolving disputes and conflicts.
- Addressed customer inquiries regarding products, services, and company information.
Education
High School Diploma -
Seagull Alternative High School
Fort Lauderdale, FLSkills
- Attention to detail
- Problem-solving
- Team collaboration
- Complex Problem-solving
- Multitasking and organization
Timeline
Warehouse Associate
Amazon
05.2024 - Current
Customer Service Representative
Nations Benefits
04.2023 - 06.2023
High School Diploma -
Seagull Alternative High School