Mykalle Garbutt
Las Vegas,NV
Summary
Opportunities to enhance current skill sets and knowledge, while developing and growing new skill sets for career development within the organization. Have experience in providing guidance and support to staff, setting performance expectations, and providing feedback, and addressing issues as it arise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Asset Protection Specialist
Walmart
05.2023 - Current
- Auditing, monitoring, inspecting, and reporting- Maintained safe environment, developed teams and partnerships, practice safety, secured preparedness and response.
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Built professional relationships with local law enforcement and other related organizations.
Senior Service Agent (NON-DOT)
FedEx
12.2022 - Current
- Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services
- Performs administrative support functions necessary for efficient station operations
- Managed customer telephone calls promptly to avoid 30 minute on-hold wait times.
- Responded to customer requests for products, services, and company information. Handled customer inquiries and suggestions courteously and professionally.
Freight Handler
FedEx
11.2019 - 01.2022
- Load and unload trucks in record time, order fills, packs, and/or processes freight in accurate and timely manner
- Tells management about unsafe working conditions, damaged products, or improper procedures in facility.
- Blocked and braced freight to prevent shifting and product damage during transport.
- Verified and noted count and condition of cargo received.
- Attached labels to finalized products before shipment.
- Operated computer systems to track shipments to improve efficiency and accuracy in 30 minutes per day.
Education
Some College (No Degree) -
El Camino College
Torrance, CASkills
- Securities Safekeeping
- Policy Enforcement
- Security management
- Risk Management
- Investigation techniques
- Access Control
- Loss prevention experience
- Incident Reporting
- Department patrols
- Report writing abilities
- Customer Support
- Detail Oriented
Certification
Work Card/Security Card
Timeline
Asset Protection Specialist
Walmart
05.2023 - Current
Senior Service Agent (NON-DOT)
FedEx
12.2022 - Current
Freight Handler
FedEx
11.2019 - 01.2022
Some College (No Degree) -
El Camino College