Mykeil Tzul
Atlanta
Summary
Territory Sales Professional with 5 years of experience driving revenue growth for technology solutions, focused on new customer acquisition and building strong client relationships. Proven ability to manage a full sales cycle, manage multiple opportunities simultaneously, and consistently exceed business goals within assigned territories, particularly in the SMB market. Experienced in leveraging innovative solutions to enhance customer engagement. Passionate about cloud computing and Google Cloud's potential to digitally transform businesses.
Overview
5
5
years of professional experience
Work History
API COMMUNICATIONS SPECIALIST
Vonage
11.2024 - Current
- Drove revenue growth and expanded market share by identifying client business needs, presenting tailored API communication solutions, and demonstrating their value to both technical and non-technical audiences, resulting in a 42% increase in qualified leads.
- Managed a robust sales pipeline, proactively identifying and qualifying new business opportunities, leading to 500k in closed-won revenue. Actively worked to close deals and exceed sales targets.
- Utilized data-driven insights from tools like Tableau and 6sense to optimize client engagement, personalize sales strategies, and improve solution effectiveness, leading to a 10% improvement in customer satisfaction scores.
- Served as a trusted advisor to clients, providing expert technical guidance and support throughout the API implementation process, ensuring seamless integration, rapid resolution of challenges, and high levels of client satisfaction.
- Identified opportunities for expanded API usage and upselling/cross-selling, contributing to increased account value and long-term client relationships
BUSINESS DEVELOPMENT REPRESENTATIVE - DENTAL SOFTWARE
Curve Dental
10.2023 - 10.2024
- Consistently exceeded sales targets by 160% by building strong relationships with dental practices, effectively communicating the value proposition of cloud-based solutions, and demonstrating a consultative sales approach within a defined territory
- Managed a high-volume sales pipeline using Salesforce, meticulously tracking opportunities, ensuring accurate forecasting, and providing actionable insights to optimize sales strategies and track KPI's.
- Collaborated closely with the marketing team to convert MQLs into sales-qualified leads (SQLs) and ultimately into closed-won deals, contributing directly to revenue generation resulting in a 40% increase in MQL-to-SQL conversion rate,
- Spearheaded proactive lead generation initiatives, including targeted email campaigns to practice owners, leveraging LinkedIn Sales Navigator for prospect identification and outreach, and attending regional dental industry trade shows, resulting in a 30% increase in qualified leads and a 15% increase in sales opportunities within the first two quarters.
ACCOUNT MANAGER
Enterprise Holdings
01.2022 - 06.2023
- Drove a 30% increase in annual sales revenue within the assigned territory through strategic account planning, proactive client engagement, and identifying/capitalizing on opportunities for expansion within existing accounts
- Consistently exceeded sales targets by effectively managing a portfolio of high-value accounts, demonstrating strong account planning, prioritization skills, and a consultative approach to understanding and addressing client needs.
- Collaborated with executive leadership to develop and implement streamlined operational workflows at PDK Airport, resulting in a 15% reduction in processing time and a 10% increase in operational efficiency, leading to improved customer turnaround times.
- Improved customer satisfaction and retention by proactively identifying and addressing key pain points, optimizing service delivery, and resolving issues, leading to a 10% increase in customer satisfaction scores and a 5% reduction in customer churn rate.
- Developed and executed strategic initiatives to drive business growth, including a targeted marketing campaign to promote a new service offering to existing clients and a process improvement initiative to streamline the customer onboarding process
IT SUPPORT/TECHNICAL CONSULTANT
MDS Security & Consulting
01.2020 - 01.2022
- Served as a technical expert, providing critical pre-sales and post-sales support that directly contributed to securing six-figure deals and facilitated client acquisition and retention, demonstrating a clear ability to influence client decisions and support the sales process.
- Managed the technical aspects of client projects, ensuring on-time and on-budget delivery while maintaining clear and consistent communication, acting as a key point of contact and building strong client relationships.
- Streamlined IT support processes, reducing average ticket resolution time by 30%, which enhanced overall system reliability and significantly improved client satisfaction, leading to a 15% increase in positive client feedback scores and a 10% reduction in support-related churn.
- Championed the implementation of cloud-based solutions for clients, resulting in a 25% reduction in infrastructure costs and increased scalability, demonstrating a strong understanding of cloud technologies and their business benefits, particularly in cost optimization and supporting growth.
- Provided ongoing technical consulting to clients, proactively identifying and resolving technical issues to minimize downtime and ensure business continuity, while also identifying opportunities to optimize their IT environments for improved performance and efficiency, ultimately increasing client trust and retention
Education
Master of Arts - Sociology
Doane University
Crete, NE08-2017
Associate of Science - Computer Science
Kankakee Community College
Kankakee, IL06-2015
Skills
- Sales
- Google Cloud Platform
- Cloud Computing Solutions
- API Integration & Solutions
- Technical Presentations & Demonstrations
- Solution Selling
- Technical Expertise
- Territory Management
- Account Management & Growth
- Sales Strategy & Planning
- Lead Generation & Prospecting
- Cold-Calling & Outreach
- Negotiation & Closing
- Client Relationship Management
- Market Analysis
- CRM Management (Salesforce)
- Data Analysis & Visualization (Tableau, 6sense)
- Sales Intelligence Tools (ZoomInfo, LinkedIn Sales Navigator, Outreach, Gong)
- Strategic Planning
- Problem-Solving
- Team Collaboration
- Leadership
Additional Information - Professional Athlete Experience
- Professional Basketball Player/Team Captain, L'hospitalet Basquetbol Club, Barcelona, Spain, Led team in points, assists, and steals.
- Team Captain, Belize City Defenders, Belize City, Belize, All-Time leading scoring in the organization's history.
Timeline
API COMMUNICATIONS SPECIALIST
Vonage
11.2024 - Current
BUSINESS DEVELOPMENT REPRESENTATIVE - DENTAL SOFTWARE
Curve Dental
10.2023 - 10.2024
ACCOUNT MANAGER
Enterprise Holdings
01.2022 - 06.2023
IT SUPPORT/TECHNICAL CONSULTANT
MDS Security & Consulting
01.2020 - 01.2022
Master of Arts - Sociology
Doane University
Associate of Science - Computer Science
Kankakee Community College
Similar Profiles
Bryant PadillaBryant Padilla
Sr. Professional Services Consultant at VonageSr. Professional Services Consultant at Vonage
Ahmed ElDairyAhmed ElDairy
Technical Support Engineer at VonageTechnical Support Engineer at Vonage
Chris HeidkampChris Heidkamp
Senior Account Executive at VonageSenior Account Executive at Vonage