Mykel DeJae Griggs
Abilene,Texas
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Data Specialist
C.M. Company Auction’s
Abilene, Texas
10.2025 - 12.2025
- Developed and maintained databases to ensure accurate tracking of auction items and participant information.
- Conducted quality checks on data entries to guarantee accuracy and compliance with company standards.
- Assisted in the preparation of auction reports, summarizing key insights for management review.
Referral Specialist
Hendrick Medical Center
Abilene, Texas
06.2024 - 02.2025
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Collaborated with healthcare providers to ensure accurate and complete referral information, improving patient care coordination.
- Verified insurance benefits and eligibility for testing procedures before referring clients.
Licensed Chemical Dependency Counselor
Serenity Foundation of Texas - Intern
Abilene, Texas
04.2023 - 12.2023
- Conducted individual and group counseling sessions, fostering a supportive environment for clients.
- Assisted in developing personalized treatment plans based on client assessments and progress.
- Monitored client progress, providing feedback and adjustments to treatment plans as necessary.
Recovery Support Peer Specialist
Serenity Foundation of Texas
Abilene, Texas
09.2022 - 04.2023
- Collaborated with clinical staff to develop individualized recovery plans tailored to client needs.
- Provided guidance on coping strategies and life skills, promoting independence in daily living activities.
- Conducted outreach initiatives to connect individuals with community resources and support services.
Call Center Representative
Serenity Foundation of Texas
Abilene, Texas
02.2022 - 09.2022
- Took calls from clients in active addiction seeking recovery from drug’s and/or alcohol & provided the initial screening for the client to verify eligibility for treatment.
- Managed high-volume inbound calls, providing timely assistance to clients and maintaining service standards.
- Collaborated with team members to streamline processes, enhancing overall efficiency in call handling.
Chemical Dependency Technician
Serenity Foundation of Texas
Abilene, Texas
10.2021 - 02.2022
- Monitored client progress and documented behavioral changes to inform treatment plans.
- Educated clients on coping strategies and relapse prevention techniques during recovery process.
- Reduced relapse rates through continuous monitoring of patient progress and adjusting treatment approaches as needed.
Member Service Representative
Planet Fitness
Abilene, Texas
08.2019 - 02.2021
- Processed new memberships and renewals efficiently, maintaining an organized workflow.
- Educated members on gym equipment usage, promoting safety and effective workouts.
- Collaborated with team members to maintain a clean and welcoming club environment.
Education
Associate of Applied Science - Chemical Dependency Counseling
Texas State Technical College
Abilene, Texas12.2022
High School Diploma -
Haskell High School
Haskell, Texas05.2007
Skills
- Teamwork
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
Timeline
Data Specialist
C.M. Company Auction’s
10.2025 - 12.2025
Referral Specialist
Hendrick Medical Center
06.2024 - 02.2025
Licensed Chemical Dependency Counselor
Serenity Foundation of Texas - Intern
04.2023 - 12.2023
Recovery Support Peer Specialist
Serenity Foundation of Texas
09.2022 - 04.2023
Call Center Representative
Serenity Foundation of Texas
02.2022 - 09.2022
Chemical Dependency Technician
Serenity Foundation of Texas
10.2021 - 02.2022
Member Service Representative
Planet Fitness
08.2019 - 02.2021
Associate of Applied Science - Chemical Dependency Counseling
Texas State Technical College
High School Diploma -
Haskell High School