Summary
Overview
Work History
Education
Skills
Essential Functions and Responsibilities
Remote Work/Travel
Required Skills and Abilities
Education and Experience
Physical Requirements
Position Type/Expected Hours of Work
Timeline
Generic

Mykell Gossinger

Waldwick,NJ

Summary

Dynamic professional with a proven track record at IPCO LLC in client relationship management and service coordination. Expert in payment processing and data entry, I excel at enhancing operational efficiency and resolving customer issues. Committed to delivering exceptional service and fostering strong vendor partnerships to drive satisfaction and success.

Overview

28
28
years of professional experience

Work History

Accounts Payables Cleark

Associated Volume Buyers
Las Vegas, NV
12.2023 - 05.2025
  • Processed payments, refunds, and exchanges accurately and efficiently.
  • Created memos, letters, emails, reports, presentations as requested by management.
  • Performed data entry tasks to update customer accounts records.
  • Entered data into computer systems accurately and efficiently.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Processed customer payments accurately and efficiently.
  • Received and distributed incoming mail, messages and packages to appropriate individuals.
  • Communicated with customers and employees to answer questions or explain information.

Field Service Coordinator

IPCO LLC
Montvale, NJ
05.1997 - 10.2022
  • Managed scheduling and logistics for service technicians across multiple locations.
  • Developed and maintained strong relationships with clients and vendors.
  • Monitored service requests and prioritized tasks for efficient workflow.
  • Implemented process improvements to enhance service coordination efforts.
  • Communicated effectively with team members to resolve issues promptly.
  • Utilized software tools to track service performance and technician assignments.
  • Resolved customer complaints promptly and professionally.
  • Developed and maintained relationships with customers to ensure customer satisfaction.

Education

Bachelor of Science - Accounting

William Paterson University of New Jersey
Wayne, NJ
05-1992

Skills

  • Payment processing
  • Data entry
  • Report generation
  • Customer communication
  • Software utilization
  • Client relationship management
  • Vendor management
  • Time management

Essential Functions and Responsibilities

  • Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
  • Invoice Entry
  • Check Processing
  • Mailing of Checks and Filing
  • Maintain Vendor and Member Profiles
  • Assists with Audits and 1099 preparation
  • Creates any requested reports
  • Assist AR when needed
  • Any other duties as assigned

Remote Work/Travel

  • This position will work remotely from a home address and subject to AVB’s Remote Work policies and procedures which are then in effect. In addition, from time to time, this position will be required to engage in travel, including travel to attend AVB’s Annual All-Employee Meeting as well as other travel obligations which may be required of the position such as meetings with members, attendance at conventions and shows and other events where you will represent AVB. Any requests for accommodations to required travel (including medical) should be addressed with Human Resources.
  • The responsibilities of this position will also require occasional travel to designated location(s) where our files, records, and reports are stored. Such travel will include the need to review, retrieve or file documents. The timing and frequency of these visits will be at the discretion of the CFO and/or your manager.

Required Skills and Abilities

  • Positive, professional attitude
  • Self-motivated, quick learner, organized, and able to multitask
  • Ability to speak and write clearly and succinctly and get messages across that have the desired effect
  • Detail oriented, understands importance of accuracy and responsiveness
  • Strong computer and internet skills
  • Move quickly with a sense of urgency

Education and Experience

  • Associate degree in accounting
  • Two years of accounting experience
  • Microsoft Office experience a must
  • Proficient in Excel
  • Quick Books and Sage 300 experience a plus

Physical Requirements

  • Filing is required. This would require the ability to lift banker boxes
  • Must be able to lift up-to 20 pounds at times
  • Prolonged period of sitting at a desk and working on a computer

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m.

Timeline

Accounts Payables Cleark

Associated Volume Buyers
12.2023 - 05.2025

Field Service Coordinator

IPCO LLC
05.1997 - 10.2022

Bachelor of Science - Accounting

William Paterson University of New Jersey

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