MyKenzee Pederson
Faribault,MN
Summary
Customer-focused worker with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs, and exceed expectations. Committed to executing sales, service, and customer experience, as well as learning new things and adapting to change.
Overview
4
4
years of professional experience
Work History
Associate
Aldi
Faribault, MN
04.2024 - Current
- Processed efficient and accurate cash, gift card, debit and credit payments using a Point-of-Sale system.
- Helped customers find specific products and offered product advice.
- Greeted customers in a friendly manner and responded to questions.
- Boosted customer satisfaction by going the extra mile to personalize service for each customer and their needs.
- Maintained clean and orderly checkout areas by wiping down register belts, emptying trash cans, cleaning up a variety of spills.
- Handled returns and exchanges according to company policies.
- Preformed closing cleaning duties like sweeping and scrubbing floors, mopping, cleaning bathrooms, vacuuming, and wiping things down.
- Organized backroom areas to maintain a clean and organized work environment.
- Safely operated electric pallet jacks,cardboard baler, and scrubber.
- Stocked and reset shelves with merchandise efficiently.
Overnight Stocker
Walmart
Faribault , MN
10.2023 - 01.2024
- Stocked shelves and racks with new or transferred merchandise.
- Organized shelves and racks to ensure product availability.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Checked expiration dates on food items to ensure quality control standards were met.
- Picked up boxes and related trash from the sales floor.
- Operated manual pallet jacks and cardboard baler.
Cashier
Walmart
Faribault, MN
03.2022 - 10.2023
- Maintained clean and orderly checkout areas by wiping down register belts, emptying trash cans and organizing candy and merchandise racks.
- Processed efficient and accurate cash, gift card, check, debit, and credit card payments using Point-of-Sale system.
- Verified customer age for alcohol or tobacco purchases.
- Scanned merchandise using Point-of-Sale system for accurate purchase totals.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers promptly and responded to questions.
- Preformed returns and exchanges according to company guidelines and policy.
Crew Member
KFC
Faribault, MN
06.2021 - 09.2021
- Served orders to customers at windows and counters.
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Verified orders and bagged items for easy transport.
- Restocked workstation with supplies and communicated out-of-stock items to management.
- Prepared orders according to customer instructions in an efficient and clean manner.
- Performed opening and closing duties such as cleaning counters and floors, restocking supplies, and cleaning bathrooms.
- Followed all health and safety regulations when handling food.
Education
High School Diploma -
Faribault Senior High School
Faribault, MN06-2023
Skills
- Point-of-sale operation
- Quick learner
- Cash handling
- Customer service
- Product knowledge
- Inventory management
- Team collaboration
- Cleanliness standards
Timeline
Associate
Aldi
04.2024 - Current
Overnight Stocker
Walmart
10.2023 - 01.2024
Cashier
Walmart
03.2022 - 10.2023
Crew Member
KFC
06.2021 - 09.2021
High School Diploma -
Faribault Senior High School