Mykhailo Cherkasov
Woodland Hills,CA
Summary
Seeking an entry-level position at Goodwill Industries
where I can contribute my strong organizational skills and enthusiastic attitude to grow professionally.
Overview
1
1
year of professional experience
Work History
Sales Associate
Macy's Inc.
Northridge, CA
11.2024 - 01.2025
- Used technology resources to assist customers in locating and selecting items.
- Greeted customers to determine wants or needs.
- Handled customer complaints in a professional manner.
- Computed purchases and received and processed cash or credit payment.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted customers with product selection, sizing and styling.
Customer Service Representative
Walgreens Boots Alliance, Inc.
Canoga Park, CA
07.2024 - 09.2024
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Supported sales team members to drive growth and development.
Assistant Teacher
UCLA Community school
Koreatown, Los Angeles, CA
11.2023 - 04.2024
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
- Collaborated with other staff members to develop strategies for improving student performance.
- Encouraged positive behavior with rewards and incentives.
- Attended faculty meetings as requested by the lead teacher.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Supervised small group activities.
Education
High School Diploma -
UCLA Community School
05-2024
Some College (No Degree) - Business Administration And Management
Los Angeles Pierce College
Woodland Hills, CASkills
- Money handling
- Store opening and closing
- Meeting deadlines
- Fraud detection
- Sales development
- Teamwork and collaboration
- Order processing
- Retail store operations
- Computer skills
- Cashier skills
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
Spanish
Limited
Timeline
Sales Associate
Macy's Inc.
11.2024 - 01.2025
Customer Service Representative
Walgreens Boots Alliance, Inc.
07.2024 - 09.2024
Assistant Teacher
UCLA Community school
11.2023 - 04.2024
High School Diploma -
UCLA Community School
Some College (No Degree) - Business Administration And Management
Los Angeles Pierce College
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