Mykhala Coleman
New Orleans,LA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Talented Summer Camp Counselor firmly committed to creating safe and positive experiences for campers. Possesses excellent communication and organizational skills for helping children discover new things. Adept at designing engaging activities that foster teamwork, leadership and social skills.
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict.
Overview
3
3
years of professional experience
Work History
Chick-fil-A Leader
Chick-fil-A
01.2023 - Current
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.
- Trained newly hired employees on routine tasks and customer service.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Assisted with preparing salads and cold food items.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared salads, soups and sandwiches for customers.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Aftercare Assistant
Academy Of The Sacred Heart
09.2020 - 12.2022
- Developed age-appropriate activities and crafts to engage children.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Read stories, sang songs and facilitated creative play.
- Responded to inquiries from parents and guardians.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Assisted in potty training and toilet hygiene.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Logged information regarding naps, feedings and any medications administered.
- Created and implemented activities to promote language development.
Summer Camp Counselor
Academy Of The Sacred Heart
05.2021 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Supported children by actively listening and offering encouragement.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
- Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
- Prepared and submitted daily and weekly reports to keep records of campers' attendance, behavior and progress.
- Kept athletic and games equipment and facilities organized and maintained.
- Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Education
Bachelor of Science - Pre-Medical
Loyola University New Orleans
New Orleans, LA05.2024
Skills
- Portion Control
- Health and Safety Standards
- Child CPR
- Parent Communication
- Healthy Learning Environment
- Coaching and Training
- Fine Motor Skills
- Administering Medicines
- Dietary Requirements
- Parental and Guardian Assistance
- Coordination and Teamwork
- Bathing and Dressing
One of my special hobbies is gardening
I garden many things, but specifically produce. Produce ranges from carbohydrates, fruit, and vegetables.
Additional Information
I am a student who has over a 3.6 GPA in my respective field. I managed this while participating in Loyola Universities Track and Field Program, and working a job. This lead my time management skills to improve significantly.
Timeline
Chick-fil-A Leader
Chick-fil-A
01.2023 - Current
Summer Camp Counselor
Academy Of The Sacred Heart
05.2021 - 08.2022
Aftercare Assistant
Academy Of The Sacred Heart
09.2020 - 12.2022
Bachelor of Science - Pre-Medical
Loyola University New Orleans