Mykhaylo Karpukhin
Irvine,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Collaborative team player with unparalleled work ethic. Familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills.
Overview
1
1
year of professional experience
Work History
Moving Helper
Gold Coast Tours
2023.12 - 2024.01
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Enhanced team productivity by effectively coordinating tasks and communicating with coworkers to complete moves in a timely manner.
- Ensured client satisfaction, promptly addressing concerns and resolving issues throughout the moving process.
- Contributed to a positive team atmosphere with strong collaboration skills, fostering camaraderie among coworkers for seamless execution of jobs.
Guest Services Associate
Wild River Water Park
2023.04 - 2023.07
- Enhanced guest satisfaction by promptly addressing inquiries and offering personalized recommendations.
- Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
- Assisted guests with special requests to ensure a memorable stay and exceptional service.
- Managed reservation system effectively, optimizing room allocation and minimizing booking conflicts.
- Streamlined check-in and check-out processes for increased efficiency and positive guest experiences.
Education
High School Diploma -
Arnold O. Beckman High School
Tustin, CA05.2025
Skills
- Guest Engagement and Assistance
- Complaint Management
- Attention to Detail
- Organizational Skills
- Problem Solving
- Decision Making
- Multitasking Abilities
- Customer Service
Accomplishments
- Awarded First Team All League at Beckman Football Junior Year
Languages
Russian
Native or Bilingual
Ukrainian
Professional Working
English
Native or Bilingual
Volunteer Work
Umpire for Northwood Little League (20 hours)
Timeline
Moving Helper
Gold Coast Tours
2023.12 - 2024.01
Guest Services Associate
Wild River Water Park
2023.04 - 2023.07
High School Diploma -
Arnold O. Beckman High School
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